Greater Adelaide Area
I am a senior IT leader with 25 years management experience in enterprise level IT covering managed services, defence, tertiary education, utilities and retail banking. Coupled with a prior technical background, With previous defence clearance, ITIL, Prince2 and APMG Change Mgmt certifications, my areas of expertise include: • People Leadership of large geographically and culturally diverse workforces • ICT Service Management Process Owner and Lead roles • Managed Services (Outsourced), In-house and Co-sourced service delivery models • IT Service Delivery Leadership • Cyber Security Capability Leadership • Strategy definition and execution for business governance, productivity, service and organisational improvements. • Vendor/client contract and relationship management (from both sides of the fence) • Project Management for the delivery of technical solutions to clients and stakeholders • Program Management of organisational change and internal business improvement initiatives • IT Security, Risk and Compliance, including DR and BCP leadership • SharePoint Power User, ServiceNow and CMDB Evangelist
Accountable for the cyber security posture and capability of the organisation. Driving ongoing cyber maturity. Delivered Okta Identity Management Capability, Managed SOC service, Service Owner of ServiceNow platform and its transformation across the business.
Responsible for the design and implementation of solutions and services to meet security requirements related to function, protection, assurance, risk management and compliance for the organisation. Also lead the services for Test Environment, Change & Configuration Management, Asset Management, Licensing & Invoicing.
Architect of workforce transformation across the South Pacific region
Lead a regional service line from the Adelaide strategic hub driving cost control and service delivery across SA, Vic, ACT & NSW locations.
Lead the Infrastructure group accountable for delivering Design, Build and Sustainment Services across Storage, Wintel, Midrange, Network and Security/Risk platforms and Data Centres. Process Owner for Change Mgmt., Disaster Recovery and Business Continuity. Lead the team split between Adelaide and Melbourne.
Lead the Infrastructure group for the institution covering Storage, Wintel, Midrange, Network and Security/Risk. Data Centre owner and Process Owner for Change, Configuration, Production Transition, DR and Business Continuity