Singapore
• Technology Management professional in the Consumer Banking Industry with over 16 years’ experience including in various digital initiatives like Social Media Apps integration and Digital Wallets. • Technology Management experience across multiple domains including Credit Cards, Wealth Management, Core Banking and Data Management Projects. • Experienced in various roles as Delivery Manager / Scrum Master /Release Planning/ Technical Project Manager / Application Development Manager across multiple projects, with PMP® (Project Management Professional) and PMI-ACP® (Agile Certified Professional) certification. • Experienced in leading projects with both waterfall methodology and Agile-Scrum methodology. • Strong influencing and negotiation skills with proven ability to interface between business and technology teams, multi task and manage stakeholder expectations. • Experienced in business requirement analysis, gap analysis, functional and technical solution development, process improvement, process flow charting and technical project implementation. • Strong planning, analytical, problem solving, risk management and communication skills. • Experienced in leading and managing scrum masters and project managers. • Experienced in leading onsite and offshore teams for application development and production support.
Program Manager overseeing governance and delivery for Citi’s Trust business divestiture, enabling Legal Day 1 readiness within four months. Leading successive projects totaling nearly US $10 MM across 2 years for compliance with regional regulations around client asst protection and also extend functional capabilities. Manage cross-functional delivery with Wealth Technology, Operations, and Business teams under strict regulatory commitments.
• Program Management responsibility for various Digital projects in the Wealth Management domain. • Managed the upgrade of the Wealth advisory digital platform and integration with vendor product for Advisory services
• Delivered complex projects for Mobile platform refresh with enhanced UI/UX across two quarterly releases. Worked on highly complex project for Mobile Authentication and Identification. • Managed the development and roll-out of the consumer banks Digital Acquisition Journey for Cards & Loans across 9 APAC and 4 EMEA markets for multiple features across multiple monthly and quarterly releases. • Managed the build and roll-out of the consumer banking integration with Salesforce for a multi-channel Marketing Cloud platform across 15 APAC and EMEA markets. • Managed the delivery of Thailand Cards portfolio (STEEL) conversion to ECS+. • Managed the development and rollout of greenfield integration of Citi Consumer Bank systems with various Social Media apps to open up new social communication channels for the Consumer Bank. • Managed the development and rollout of Apple Pay/Samsung Pay/Android Pay in multiple APAC markets. • Agile Program Delivery Manager / Scrum master with responsibility for Sprint execution of Design, Development and QA certification following the GC Agile Scrum methodology
Worked for Citibank, Global Consumer Technology Worked on Credit Card projects as Technical Project Manager and application development manager for various projects on the VisionPlus processing platform. Technical Project Manager for Commercial Cards implementation in LATAM region. -Managed end-to-end delivery of the implementation of a new instance of comm cards in LATAM Application Development Manager for Visionplus CMS Module. - Managed business analysis, solution development, application development and production support for CMS module for Commercial cards Application Manager for Cards Statement application on the Visionplus platform - Managed business analysis, solution development, application development and production support for Cards Statements application for 20+ markets.
Have worked as a Visionplus developer for client DBS bank in CMS, MBS and LMS modules. On secondment from Suvin Technologies Pvt Ltd.
Developer for Visionplus Implementation and maintenance projects for major client HSBC. Have worked primarily in CMS, with exposure to LTS and LMS systems.