Robin Hayward

Director Human Resources at Reynolds Transfer & Storage

Greater Madison Area

About

Accomplished human resources manager and business partner with extensive experience delivering excellence in organizational management and improving employee engagement and performance. Offering deep strengths identifying challenges standing in way of optimal performance and developing targeted strategies and solutions to attain corporate goals. Delivering measurable improvements to onboarding, retention, workflow, organizational effectiveness and benefit programs, with ability to turn around faltering teams or divided leadership for sustainable employee growth. I have a deep background leading in complex, highly-matrixed environments, communicating and engaging across all tiers. The core of my success centers on my passion for building positive, professional relationships that can vastly improve engagement, accountability, performance and retention and helps create a positive corporate culture for all. Expertise areas include: ► Business Growth Strategy ► Talent Management ► Process Improvement ► Labor Management ► Budget Development ► Team Restructuring ► Change Management Leadership ► Partnership Development ► Benefits Administration ► Policy Development ► Event Planning ► Regulatory Compliance ► Operations Management ► Organizational Improvements ► Training & Development Programming ► Performance Growth & Accountability ► Contract Negotiations ► Conflict Resolution I have most recently directed the Human Resources Department for an established global laboratory instrumentation and services corporation serving the domestic and international community, responsible for hiring policies, training programs, and talent management strategies. Interested in positions where I can provide extraordinary value to an organization to improve their human resources, benefit and talent management programs.

Experience

  • Director Human Resources at Reynolds Transfer & Storage
    2018 - Present · 8 yrs 6 mos

  • Gilson Inc. (Middleton, WI)
    • Director of Human Resources
      Feb 2013 - 2017 · 4 yrs

      Direct the Human Resources Department for established global laboratory instrumentation and services corporation serving the domestic and international research community. Responsible for staff hiring policies and training programs, providing continuous improvements to company’s positive corporate culture, with special attention to talent management strategies to help senior leadership attain short and long-term goals. Manage all HR processes, policies and programs with an eye on nurturing strong relationships and cohesive engagement across all tiers of organization. Responsible for execution of two budgets totaling $800K for HR and Facilities. • Negotiated 0% increase in Health Insurance premium costs for 2014, 2015 and 2016 plan years while maintaining same level of service and benefit levels for employees • Reduced high performer employee turnover from 75% in 2015 to 20% in 2017 by establishing consistent leadership, and creating/implementing an onboarding and sponsor program for new hires. • Streamlined annual performance review salary adjustment process • Designed and implemented companies first employee engagement survey. Analyzed results and determined short and long-term goals to improve key employee engagement. • Provided counsel and coaching to 24 Managers-Directors-Executives on effective handling of HR situations and conflict resolution techniques • Developed and transitioned HR department from paper processes to electronic processes reducing forms processing time by 25% • Implemented new training program for HR staff • Developed work flow programs for all major Standard Operating Procedures in HR – documenting and storing new library online for ease of access for all HR employees for point of reference • Serve as Project Lead for Global HCM Investigative search

    • Human Resource Generalist
      Apr 2001 - Jan 2013 · 11 yrs 10 mos

      Managed recruiting and developed strong relationships with employees, managers and directors. Directed payroll, safety and HR training, HRIS tech support, employee relation issues and provided mediation and group conferences. Directed all HR customer support and managed vendors with success. Directed the employee referral program, trained management team on interviewing, supervisory techniques providing compliance and regulatory guidance for every tier of management. • Directed payroll software changes from Ceridian to ADP, fast forwarding installation from target of 12 weeks to 8 weeks; serve as project administrator for all HRIS software upgrades • Identified and implemented online HR classroom training tool, moving Safety and HR training form paper process to online providing extensive savings in dollars and time to onboarding process • Renegotiated company contracts with staffing firms for an annual savings of $70k • Proposed, implemented and trained all hourly associates on new ADP online clock in-clock out system, a difficult transition for a manufacturing operation with employees with 20+ years seniority and little computer experience, used to a manual punch clock system. Completed project on time; attained 100% participation within first week • Directed college recruitment efforts and attended job fairs • Managed new hire orientation program • Developed and coordinated all employee lunch and learn sessions, flu clinics and special events

  • Human Resources Administrator at Royle Communications Group, Inc.
    1998 - 2001 · 3 yrs

    Directed human resource programs, staff policy, and changes for 360 employees with two union and three non-union locations. Negotiated all benefit and insurance programs with vendors and was able to keep premium increases to single digit during tenure, at a time when most program costs were exploding for employers. • Researched and directed the movement of the company’s $10.5M 401k plan to a new administrator • Implemented a companywide employee performance review program • Developed and enforced a company Drug and Alcohol policy where none previously existed • Oversaw all functions of company benefits including health, dental, vision, disability, short- and long-term disability care, life insurance, Flex 125, FMLA, COBRA, 401k and Worker’s Compensation • Redeveloped and successfully implemented “The Big Idea” program to promote employee suggestions, engagement, involvement and commitment • Served as lead member of bargaining team in negotiating with labor unions • Directly supervised payroll department performing bi-weekly payroll • Provided recruitment outreach attending key job fairs throughout the region