Robin Bansal

ServiceNow Solution Designer in Telecom Domain

Pune Division, Maharashtra, India

About

To work in a challenging atmosphere that provides ample opportunities for learning and growth. To learn continuously and utilize the acquired knowledge, management skills and analytical skills to add value to the organization I work for and thus achieve symbiotic growth along with the organization.

Experience

  • Infosys (8 yrs 5 mos)
    • Lead Consultant
      Apr 2024 - Present · 2 yrs 4 mos

    • Senior Consultant
      Mar 2018 - Mar 2024 · 6 yrs 1 mo

      Salesforce Sales Cloud Solution Architect for CRM, CPQ & CLM

  • Technology Lead at Accenture
    Nov 2015 - Mar 2018 · 2 yrs 5 mos

  • Technology Lead at InfoSys Ltd.
    Oct 2007 - Nov 2015 · 8 yrs 2 mos

    Scrummaster Team Lead

  • Infosys (7 yrs)
    • Technical Analyst
      Apr 2011 - Sep 2014 · 3 yrs 6 mos

      Business Analyst Module Lead

    • Technology Analyst
      Oct 2007 - Jul 2014 · 6 yrs 10 mos

      4 yrs and 7 months of experience in analysis, design, development, testing, fixing issues on production. Domain: Telecom Details of the project worked on 01 Project Name TELEMNT

  • Technical Analyst at Telenet
    Jan 2008 - Sep 2014 · 6 yrs 9 mos

    Description of the project The project involves development and maintenance of IT support systems such as CRM applications, Order Management systems, Billing systems, Systems for number porting, Network inventory management, Workforce management, etc.; working on non-billing domain Responsibility Worked in non billing domain to develop and deliver change requests. Involved in the analysis and fixing of production issues. Improvising system performance, to solve performance related issues (Database and JEE application's performance like slow queries, stuck threads, connection leak, memory leak, etc). Duration 4 years 4 months Software Java, J2EE (Spring, EJB, Maven, Struts, Log4j, Hibernate, Basic SOA suite), Oracle DB, Weblogic server Tools used RUEI (Real user experience Insight), OEM (Oracle Enterprise monitoring).; Onsite Worked at client side (Belgium) for 11 months as the first point of contact.