Indore, Madhya Pradesh, India
Servant leader with 15+ years of delivery experience in TCS across different domain and geographies. My expertise is in Product integration, quality assurance and test automation in BFSI and Telecom domain. I have successfully delivered 8 Projects so far, largest integration program I worked in had 12 components running on different type of HWs, 20 different Software packages, 9 product teams spread across 4 countries. I have 7 years of experience in Agile/DevOps, have delivered 3 test automation projects based in Selenium and Python. Leadership & Management Skills: • 1 Year Experience as Program Manager and 5 Years as Project Manager. Experience in Project planning, Estimations, Risk identification & Mitigation, Project monitoring & control, Release & Operations, Project Audits & Management reviews. Excellent Business Acumen. • Strong Experience in Management Functions Customer Management, Contract & Account Management, People Management & Risk management. • Strong experience (6 RFPs of different nature and sizes) in Presales, in all Presales functions: Research, Case Study, Transition/Transfer plan, Steady State, Pricing & Staffing. • Tools: Servicenow, TCS Mastercraft DevPlus, Jira, HP Quality Center, MS Word, Excel, Powerpoint • Member of Inspire – TCS Hi PO Pool (High Potential) • 4 Years deputation experience in Texas USA as Onsite SPOC and 1 Year in Athlone Ireland as Onsite Project Lead. • 7 Years of experience in Agile ways of working (SAFe). Strong understanding of CI/CD and DevOps. • TCS Internal certificate: CATALYST (Growth and Transformation Program management), TRANSCEND (Presales & Program Management). • Trained in Intrapreneurship, Business strategy development and Pre-sales. Exposure to tools like Mindmap, SWOT, Porter’s Five forces analysis, Value curve, Value chain analysis etc • Experienced in communicating to all levels of Project Stakeholders, from Senior Management to team members • Highly developed organizational and decision-making skills under demanding time-line pressures. Functional & Technical Skills: • Domain : Core & Digital Banking (Customer, Deposit & Loan) & Telecom (LTE, CDMA, IoT, 5G) • OS: Linux, Unix, Solaris 10, Windows • Hardware: HP Gen 8, Gen 9 and Gen 10 Blade and Rack Servers, EMC VNX, Sun Netra (Oracle) 240, 440, T5220. Cisco, Ericsson and Avaya Routers • Digital Technologies: Cloud, Data Analytics, Kafka, Spark, Zookeeper, Elasticity, EPS, Infinispan, Solr, Puppet, Cobbler, VCS, Mapr-Hadoop, Python, • Tools: Wireshark, TCPDUMP, Selenium, Selenium Grid, Jmeter
Role: Program Manager, Technical Project Manager Client: US Community Banks Location: Mumbai & Indore India Responsibilities: • New Bank onboarding – Data migration (Customer, Deposit, Loans), Product Customizations, Partner and vendor integration, enable 24x7 Operations support model. • Deliver E2E Solution including Core banking, Digital internet banking, mobile banking, online account opening, Anti money laundering, Flexi Accounting and Jasper business reporting layer. • Deliver Partner and external interfaces integration – ACH Nacha file (MIB), Check Scan (Deluxe Wausau), Bill pay, Integ (Statements, Notices), ATM (FIS & Shazam), Open Banking integration • Deliver US Regulatory requirements (Dormancy, NPA, US Gaap and various regulations) • Project strategy, Planning, Execution and monitoring, Risk management, Contract management, Stakeholder management, Travel & Visa arrangements, People management. • Monitor and report operations and business KPIs to bank. • Offering complete support for services in the core banking like loans, deposits, risk management, branch & account management, funds transfer, payments processing, EOD & Recon activities. • Drive and lead Innovation, Automation, and Process and Quality improvements in team. • People Management: Recruitment, Mentoring, Competency, Appraisals & Promotions. • Providing overall direction, guidance, methodology and support to project teams and resolving conflicts within the team. • Liaising with the client to resolve escalated issues and responding to requests for proposals. • Drive Test automation initiatives to enable faster quality delivery.
Role: Technical Project Manager Client: Ericsson Location: Mumbai, India and Athlone, Ireland Responsibilities: • Gathering and analyzing test requirement for Ericsson Network Manager and integrated products ENIQ Events, Call Summary Log – Mediation, SFS (NAS), EMC Clariion, VNX (SAN), OMBS. • Project strategy, Planning, Execution and monitoring, Risk management, Contract management, Stakeholder management, Travel & Visa arrangements, People management, Test Infra management • Writing Test Strategy, Test Automation Strategy & Simulation Strategy. • Expertise in Performance testing using RPT & Test Automation Framework, comprised of Selenium Grid, Selenium Web Drivers, TestNG, RabbitMQ, Ghostdrivers etc • Present weekly progress to customer and present monthly report in Steering meeting to higher management.
Role: Tester, Test Lead, Test Architect Client: Nortel Networks, Ericsson Location: Mumbai (India), Dallas TX (USA) & Overland Park Kansas (USA) Responsibilities: • E2E Verification of 3GPP2 based CDMA Packet solution, MSC, MGW, GWC, RNC, BTS, MS/MRF, OAM nodes. • Verification of Protocols and messaging IOS, NOIS, SS7, SIP, ISUP. • Verification of CDMA Call Processing & value-added services SMS, WIN, EMS, LCS. • Expertise in Functional and Non-Functional Testing, Performance Testing, System Testing, Security Testing, Stress Testing, Robustness, Availability Testing, Install, Upgrade, Rollback, Backup and Restore, Maintenance, Patching, Document verification • Write Test Estimates, Test Strategy, and Test Schedule. • Test and Defect management and report weekly status to management. • Provide the Sign Off for Software releases for deployment. • Co-ordinate and support Deployment and Validation team for smooth production deployment. • Root cause analysis of incidents reported from Prod and take corrective actions. • Deployment planning: Planning maintenance window at customer site, product validation planning, Drive test planning, Surveillance and Emergency call testing planning • Planning and preparation for disaster recovery, Defect management, Maintaining planned SLAs • Acceptance Test plan, Method of Procedure (MOP) writing and review. • UAT and sanity test execution in lab and live site. • Go/No Go decision making based on UAT.