Miami-Fort Lauderdale Area
They say, in change we find opportunity, and in opportunity we find our future – I am looking for the change that helps me write the next chapter of my story! I am an accomplished, goal-driven, and passionate leader that believes in providing an exceptional customer experience, strives to overachieve, and loves to support and lead others to achieve success together. Attaining success in the age of technology and tight market rivalry requires a results-based and motivated professional to deliver calculated directions uniformly. My extensive years of progressive experience in realizing objectives, combined with my proficiency in magnifying growth profits of a business branch or territory and an unrivaled enthusiasm for furthering my career in the sector, translating vision into reality, and bringing measurable results, have allowed me to become well-versed in hitting expectations. I have always been passionate about making a positive impact on the company’s bottom line by mobilizing highly effective sales strategies and leveraging my comprehensive knowledge of multiple products and brands. I believe these are the cornerstones of establishing the foundation for generating consistent revenue and outperforming the established targets. In addition, I am adept at understanding and formulating market strategy and dynamics in business development to surpass targets and objectives. I am well-versed in employing excellent communications skills to cultivate relationships and business opportunities to impact continued revenue growth, customer satisfaction, and account retention. I have a proven track record in innovating actionable solutions and leading people and resources to achieve a shared vision. I am passionate about making a difference and take pleasure in getting things done. Not many things can grow a company the way trust and reliability can, and I pride myself on my unwavering commitment to doing both. You can reach me here on the platform or via email at [email protected]. Looking forward to adding value to you! Expertise: Strategic Management, Sales Strategies, Relationship Building, Operational Excellence, Revenue Generation, Account Management, Account Strategy, Process Improvements, Standard Operating Procedures, Sales Maximization, Influential Negotiation, Market Research, Territory Management, Productivity Assessment, Coaching, Business Profitability, Business Acumen, Project Management, Business Operations, Sound Decision-Making
In my capacity as a Territory Manager, I leverage best practices to support 19 preferred retail dealer locations and influence their success by steering initiatives and store-level sales programs. This includes strategically delivering coaching and training to ensure brand compliance and revenue generation. Also, I interface with dealer partners, district managers, and directors to help them achieve goals and sales performance. Further, I maintain exceptional customer experience standards and ensure operational execution compliance with maximum efficiency. This role has allowed me to generate and present quarterly business reviews to Director and Area Vice President necessary for business planning. Lastly, I establish strong relationships with business partners internally while exceeding operational and revenue metrics.
Having served as an Area Manager, I managed multiple T-Mobile company-owned stores that provided direction to build a positive sales and service environment. Also, I collaborated with direct reports to conceptualize and execute action plans while enhancing operating results. I performed duties integral to recruiting, interviewing, and recommending qualified employees for various positions. Notable, I generated revenue through consumer sales, audited store performance, and analyzed reporting to address and improve metrics.
During my tenure as a Director of Retail Operations, I was highly accounted for administrative and sales operations of 7 Sprint/Nextel authorized agent retail locations & 3 sub-dealers for the largest preferred partner in Southeast. This includes collating operational data and producing business reports for business partners while evaluating business trends. Also, I forecasted business needs and supported the company in the right-sizing to position in a post-merger business environment. Lastly, I thoroughly prepared and presented detailed reports for management and budget departments.