Paris, Île-de-France, France
Luxury retail professional with over 10 years of international experience, specialized in flagship store management, retail excellence and commercial performance development through a strongly client- and brand-driven approach. Expert in CRM strategies, KPI analysis and sales methodologies, I drive business growth by optimizing short- and mid-term results, with a clear focus on sustainable value creation and long-term client loyalty. I have solid experience in leading multicultural teams, developing talent and building high-performing environments fully aligned with brand standards and commercial objectives. Thanks to strong problem-solving and decision-making skills, I effectively manage both operational and strategic challenges, consistently ensuring excellence in retail execution and customer experience. A native Italian and French speaker, fluent in English and Portuguese (BR), I operate confidently in international contexts and high-complexity retail environments. Passionate about innovation and luxury retail dynamics, I strongly believe in building long-term, trust-based client relationships and in continuously enhancing the customer journey as a key driver to strengthen brand loyalty and maximize business performance.