C. Robert Frantz

Cruise Planners Independent Franchise Owner | Travel Advisor | Consultant

El Paso, Texas, United States

About

I am an experienced professional with a variety of leadership acumen in functions of information technology, budgeting, finance, manufacturing, human resources, payroll, workforce management and operations, demonstrating a drive for commitment, proven success and optimal value to the organization.

Experience

  • Owner and President at CRF Travel and Consulting
    Jan 2025 - Present · 1 yr 7 mos

    • Owner of a Cruise Planners franchise providing personalized travel consulting to develop an amazing and unforgettable travel experience. • Volunteering to new small businesses my leadership, business, technology and HR experience helping to develop their business in an effective way.

  • Senior Pastor at Northgate Christian Church
    Mar 2009 - Present · 17 yrs 5 mos

  • Aptiv (Full-time · 6 yrs 11 mos)
    • Sr. Business Relationship Manager, Global HRIS & Payroll
      Jan 2020 - Oct 2024 · 4 yrs 10 mos

      • Owned the IT/HRIS client relationship for the global HR and Payroll functions focusing on new requirement, small projects, escalated issues and development of a long-term road map. • Led the Mexico payroll and HR teams to develop a project charter, business case and requirements definition to support an RFP and deployment plan to replace a 23+ year-old custom time & attendance system with ~550 obsolete time clocks to reduce operational risk and improve efficiencies for ~ 80,000 employees. • Successfully delivered a payroll migration in Ireland for ~260 regular employees with a separate payroll for ~25 expats; a payroll migration in the UK to a common platform for ~100 regular employees and a new human resources information system and payroll service to Egypt for ~30-50 regular employees. • Led the migration to Single Sign On (SSO) for over ~35 employee applications both improving the overall user experience and reducing security risks to the organization. • Led a plan to migrate training records for ~70,000 hourly employees from a local application to the corporate Learning Management System. • Facilitated data privacy and information security reviews for ~50 existing and all new global applications that contained personal and sensitive information data. • Developed and managed over $20 million in project and run budgets coming in under budget over 95% of the time.

    • Business Relationship Manager, Regional HR & Payroll
      Dec 2017 - Jan 2020 · 2 yrs 2 mos

      • Continued to lead and delivered the replacement of a highly customized, end-of-life Mexico payroll system for ~72,000 employees and 34 sites to a standard Software as a Service product which included supervising the project team, leading weekly status meetings, reporting to senior leadership, navigating a company spinoff splitting the project into two implementations, and managing the $5 million budget leading to a successful implementation with less 0.001% discrepancies.

  • Delphi (18 yrs 6 mos)
    • Business Relationship Manager - Americas HR & Payroll
      Mar 2016 - Dec 2017 · 1 yr 10 mos

      • Led the pre-RFP approval, RFP development and execution, product selection, business case development and approval, built and supervised the project team for the replacement of a highly customized, end-of-life Mexico payroll system for ~72,000 employees and 34 sites to a standard Software as a Service product as well as built and managed the $5 million budget. • Stepped into a Brazil payroll replacement project to support the HRIS integrations and then providing various leadership roles identifying serious risks that were missed from both the Delphi and supplier side and pushed the supplier to course correct leading to delayed but successful final implementation.

    • Business Services Manager - Mexico HR
      Apr 2013 - Mar 2016 · 3 yrs

      • Owned the regional IT client relationship for the HR and Payroll functions focusing on new requirement, small projects, escalated issues and development of a long-term road map. • Co-led implementation on a new global HRIS system for Mexico ~65,000 employees and Brazil ~6,000 employees which including harmonizing many different local business processes to a global standard, defining and validating ~35 new integrations. • Lead a gap analysis, budget development, sourcing for and remediation of ~12 legacy system functionalities not included in the new HRIS platform and led the team for development and deployment. • Served as testing manager for integration testing and validation as well as final cutover testing.

    • Service Integration Manager - North and South America
      Apr 2012 - Apr 2013 · 1 yr 1 mo

      • Managed all the Americas IT system enhancement requests prioritization and global SAP enhancement requests to properly meet business and leadership requirements with a budget of ~$5 million annually and reducing an average of ~$9 million in annual cost savings. • Developed, piloted and rolled out a user awareness and development technology forum called “Tech Tak Café” in 4 countries.

  • General Motors (9 yrs)
    • Manufacturing Engineer
      Jul 1996 - Jun 1999 · 3 yrs

      • Coordinator for a new production control, inventory control, and costing system reducing annual costs by over 20% and improving on time customer deliveries to 98%. • Organized and facilitated two Divisional Tooling Engineering and Manufacturing Conferences bring five locations together for a single event.

    • Industrial Engineer
      Jul 1993 - Jul 1996 · 3 yrs 1 mo

    • Industrial Engineer - Co-op Student
      Jul 1990 - Jun 1993 · 3 yrs