Veldhoven, North Brabant, Netherlands
Executive leader with a strong track record in customer account leadership, business transformation, and operational performance within high-tech and electronic manufacturing environments. I bring a unique combination of commercial, operational, and strategic experience, with direct responsibility for managing complex customer relationships, including NOKIA, PHILIPS, HPE, ASML, in highly demanding, technology-driven ecosystems. I operate at the intersection of customer, operations, and business strategy—ensuring commitments are delivered, performance is improved, and long-term partnerships are strengthened. Currently focused on leadership roles with full customer and P&L accountability in high-tech and industrial environments.
Championed the restructuring of the Program Management and Account Management functions across Europe. Instituted effective ways of working (WoW) within the Program and Account Management framework. Partnered with company executives to develop and implement strategic growth plans, including mergers and acquisitions (M&A).
Spearheaded the company restructuring initiative, formulating a more competitive business strategy driven by the latest trends in the EV charging market. Oversaw the P&L management, cash flow, investments, and budgeting processes. Collaborated with fellow board members to establish an effective organisational structure and an optimal product portfolio, aligned with a strategic go-to-market plan.
Cultivated and expanded relationships with key customer (semiconductor industry) to ensure long term satisfaction and account growth. Collaborated closely with senior decision-makers to deliver tailored solutions. Led negotiations for contracts and developed pricing strategies in alignment with corporate objectives and market dynamics. Ensured compliance of all commercial agreements with customer expectations and business targets.
• Create winning strategy for the business expansion in the DACH and Western Europe region. • Drive Contract Manufacturing services in the DACH and Western Europe region. • Analyze EMS market and idenify new business opportunities in the DACH amd Western Europe region.
Managed global key accounts with full P&L responsibility across multiple manufacturing sites around the globe, driving revenue growth. • Developed strategic account plans and new business opportunities leveraging global manufacturing capabilities. • Negotiated contracts and SLAs in compliance with industry standards. • Maintained senior stakeholder relationships and ensured operational SLA performance. • Drove continuous improvement and Lean initiatives to optimize manufacturing KPIs • Managed and drove the Quarterly Business Review (QBR) process with assigned customer account. • Led & created people development initiatives that foster learning and career development opportunities
• develop and implement programs, projects or processes for an assigned Customer account(s) • responsible for the Request for Quotation (RFQ) process for assigned Customers. • full & complete responsibility for Business Units P&L across multi-customers assignments. • accountable for the operational and financial performance of assigned BUs. • negotiate contract terms and/or amend established contract terms with Customers. • exhibit demonstrated sales/revenue growth success with past and current Customers base • participating in and supporting Customers audits and visits providing all technical support required • develop the strategies and tactics to win, protect and grow business with the customer
• establishing and managing current customer relationships, striving to capitalize on organic revenue growth. • responsible for the Request for Quotation (RFQ) process for the whole site. • full & complete responsibility for certain Business Unit P&L. • accountable for the operational and financial performance of that BU. • coordination and controlling of all departments activities • quarterly and annual price negotiations with Customer. • creating business plan/forecast and process variance analyses. • full responsibility for continuous improvement of customer relationship performance metrics • participating in and supporting customer audits and visits providing all technical support required • develop the strategies and tactics to win, protect and grow business with the customer • detailed analyze of key metrics, set a targets and control of it’s fulfilment. • permanent analyze of improvement possibilities.
• organization and control of all company activities • creating the management team, split the roles and responsibilities in the team • negotiations with commercial partners and creating the long-term agreements • analysis and controlling of the financial and economical results of the company • proper motivation of the company's management • negotiations with the heads of regional state authorities • organization and improving of the company structure • strategic planning of commercial and sales activities of the company • coordination and control of all departments activities During the work as a Managing (General) director of the company economical results of the company improved significantly. Company achieved targeted level of profitability (first time after being established in Ukraine). Sten Ltd. became one of the 10 best companies in the region and second biggest in woodprocessing branch in Transkarpathia. The image of the company have risen many times.