City of Cape Town, Western Cape, South Africa
Highly experienced executive with global exposure across multiple markets. My background includes extensive hands on experience in retail across many different functions, loyalty programme implementation and management, strategy development and implementation and senior level commercial negotiations. Have extensive knowledge and experience of the US, United Kingdom and South African markets from having lived and worked in them. I also have strong experience in business engagement in multiple countries across Europe and Asia. I am also a strong team leader and is also able to drive collaboration across multiple internal and external stakeholders. Another key strengths is the ability to influence others without direct authority over them. Areas of some of my key skills are the following: • Strategy Development & Implementation: Mapping out strategy for new business units, creation and implementation of category strategies and private label program development and implementation. • Customer Loyalty Programme Management: Extensive experience on South Africa’s leading retail customer loyalty programme. Experience ranges from CRM strategy to technical execution to commercial management of programme and engagement with key stakeholders each of these areas. • Strategic Partner Development and Management: Experience ranges from setting Partner strategy of retail loyalty programme to implementation of strategy to commercial negotiations and management with key strategic partners on a day to day basis. This includes interactions with the likes of Discovery Vitality, Absa, Momentum, Ster Kinekor Theaters, Spur Dinning group and PnP Schools Club. • Sales management, key account management, sales, sales support and training: 25 year’s progressive experience in the Retail/FMCG environment. • Strong Retail/FMCG commercial experience in the United States, United Kingdom and South Africa working with leading retailers like Costco Wholesale and Pick n Pay. Includes retail commercial buying experience as a Senior Buyer for large categories within Pick n Pay. • Negotiation and deal closing • Highly effective communication, presentation and analytical skills. • Quick and resourceful crisis management skills. • Project Management: both team and self-managed projects. • Global Sourcing: both in food and general merchandise. • Private Label Development. • Managing retail in-store and digital media estate • Strong P&L management skills
Managing office in London, UK focused on servicing Costco in the UK, Iceland, France and Spain for our clients.
CBX was founded to serve the South African Craft Beer industry across a wide range of products and services. We import and export through our global trading platform, sourcing hops, glassware and other key products, as well as provision integrated IT solutions that optimize keg tracking and tap flow rates. Part of the value proposition that CBX provides its clients in through leveraging relationships with leading craft brewers in Germany and the Pacific Northwest of the US.
Contract work and independent consulting projects focused in the Retail, FMCG/CPG and Loyalty sectors. Areas of experience include In-Store Media and Brand Sales Plan Strategy, Loyalty Program Benchmarking and Strategy Recommendations, Loyalty Partner Strategy, Joint Business Planning, Private Label Strategy Development and Implementation, Competitor Intelligence and Category Strategy Development and Implementation.
• Responsible for the creation and implementation of the category strategy for Baby and Wellness categories within Pick n Pay. Delivery of category sales and profit targets. Creation and implementation of category promotions plan. Direct management of category buyers. • Key internal stakeholders interaction with Commercial Director, Head of Marketing, Supply Chain Leadership and other Senior Merchandise Managers. External stakeholder interactions includes supplier Trade Directors, Sales Executives, Key Account Managers, Marketing Managers and Brand Managers.
Responsible for the implementation and management of Customer Activity Plan, Promotional Participation and Effectiveness, Supplier Strategy and Partnerships, 3rd Party Partner Strategy and Management.
Part of Accenture Management Consulting practice focused on Supply Chain. Within Supply Chain, specific focus on areas such as Retail, Private Label and Global Sourcing. Projects successfully delivered included Fixtures & Fittings Indirect Spend project for leading South African retailer and Demand Driven Supply Chain Collaboration pilot between leading South African Grocery Retails and Global CPG Company