Greater Leeds Area
I am a very experienced, strategic IT professional with more than 20 years of IT/IS delivery and services management. I am a Chartered IT Professional (CITP), member of the British Computer Society (MBCS) and a certified Managing Successful Programme Practitioner. I have full lifecycle experience across many business sectors including financial services, FMCG, utilities, property services, construction, engineering, central and local government manufacturing, logistics, telecommunications and retail sectors. I am a strong and confident communicator, with the ability to work comfortably at board level, whilst also able to operate successfully with business users and IT operatives at all levels. My core competencies include strategic solutions and vision, customer focus, in-depth business intelligence knowledge, commercial focus, team leadership and influencing. I also have significant experience in developing and implement core ICT governance models and planning processes. My teams are always highly motivated, and I work closely with my direct reports to ensure they develop and deliver solutions confidently and successfully.
In my current role as Head of ICT Demand, Performance & Analytics for Carillion PLC, where I am responsible for the delivery of all ICT related demand, portfolio planning and performance management, as well as BI & data analytics leadership as head of Carillion’s Business Intelligence & CRM Competency Centres. I am also responsible for all aspect of ICT service delivery and demand management for the Carillion Network Services business unit. My role is pivotal in managing the relationship between the business unit and ICT, ensuring continued support for the delivery of services to clients such as BT, National Grid and other utility businesses. I also have full responsibility for ICT demand, and management of financal and commercial processes.