City of Cape Town, Western Cape, South Africa
Experienced Warehouse Operations Manager for over 16 years, with a demonstrated history of working within high pressure, high volume warehousing/logistics and distribution environments within FMCG/Retail and Manufacturing sectors from SME to Corporate. Skilled in Warehouse operations and Logistics Management, Projects, Inventory control, facilities, SHEQ and industrial relations. Strong warehouse operational knowledge, analytical methodology and professional approach. I have a passion for people, embracing change and success, with an ultimate goal of being able to add value and contribute to making a difference in peoples' lives. MDP accreditation received from Stellenbosch University focusing in Business management, finance, human resources and project planning as well as Supply chain/logistics certification from Rosebank College, Cape town.
- Managed DC relocation project as per high-level scope, daily operational and inventory aspects. - Plan and plot project plan, deliverables, timelines together with allocated resources, system requirements and logistical arrangements. - Inventory planning and movement management, reconciliation & tracking, load planning and receiving processes at new site. - Liaising, communication and trip status updates with 3PL partner and own vehicles. - Setting up and running of project meetings, daily check-ins, feedback and reports. - Inventory control, inspections, checks, slotting allocations. - Actively involved in financial year end stocktake process, in conjunction with all stakeholders and external auditors - ERP/WMS (Dynamics 365 Business Central) transactions, reporting and training of current and new employees. - Cycle counts and inventory control. - ERP/WMS administration functions, including GRV (receiving), putaways, picking requests, dispatch and inventory adjustment/reclassification transactions. - Daily meetings with manufacturing team on requirements, issuing of materials and ad-hoc requirements. - Assisting Finance Director and Head of Manufacturing with facility readiness program, Site Management and contractors. - New site readiness, SOP development/processes
- Managed the warehouse operations team's strategic, tactical and operational aspects and followed up on daily activities. - Managed cooperatively with the client and internal planning department to fulfil operational targets. - Advocated inter-facility teamwork to ensure operational and client standards and requirements were met. - Liaised with clients, colleagues and key stakeholders to build strong working relationships. - Reported daily updates, weekly and monthly reviews and CIP/Project planning and initiatives. - Managed relationships with external service providers and maintained operational-level agreements with stakeholders. - Managed and monitored staff performance per department and company KPIs alongside the delegation of duties. - Assisted with recruitment processes and procedures. - Prepared weekly and monthly reports for management and Exco, including data analysis, strategic project design and potential implementation procedures. - Oversaw the operational budget, including staffing, resources, expenditure, and budget reviews. • Engaged with QSHE Officers on all QSHE and compliance matters. - Ensured all administration, ERP system use, integrity, maintenance and development were carried out per company policy and procedure. - Administered essential aspects of the 5’s facets of housekeeping management. - Conducted Continuous Improvement Process (CIP) project identification, development, planning and implementation strategies. - Investigated and resolved inventory queries in collaboration with the inventory management team.
- Led both head office operations and logistics departments for the successful execution of all inbound, manufacturing, quality control, product planning, warehousing and outbound logistics functions. - Chaired daily operations stand-up meetings with department heads. - Motivated, organised and encouraged inter-department teamwork to ensure the meeting of operational targets. - Managed and followed up on daily operational activities. - Liaised with on-site company manufacturing plants and the Limpopo factory concerning purchase order status, prioritising inventory requirements and ETA. - Liaising with internal and external suppliers and stakeholders. - Managed relevant raw material and resource requirements with the planning and procurement team to fulfil factory plans. - Managed and monitored staff performance per department and company KPIs and oversaw the delegation of duties. - Prepared weekly and monthly reports for management and Exco, including data analysis, strategic project design and potential implementation procedures. - Fostered good working relationships by implementing a company strategic culture program alongside looking after staff development and training requirements. - Compiled relevant daily, weekly, and monthly department statistics and reporting to investigate and resolve inventory queries, identify slow-moving or stagnant inventory, and plot a course of action for management. - Identified, planned and executed department business process improvements and planned and implemented projects. - Responsible for department budgets, expenditures, stationery and consumable requests.
- Managed all department processes from receipt through to the final product dispatch. - Managed outbound logistics pertaining to external or 3rd party service providers, annual contract or rate negotiations and maintained proper working relationships with all stakeholders. - Motivated, organised and encouraged inter-department teamwork to ensure operational targets were met. - Monitored staff performance per department and company KPIs and oversaw the delegation of duties. - Prepared, planned and managed the warehouse expense budget and CAPEX requirements, including preparation, demands and forecasts. - Achieved budgeted targets for sales units and value and was responsible for performance reporting. - Fostered good working relationships by implementing a company strategic culture program alongside looking after staff development and training requirements. - Supervised all materials handling equipment requirements, budgeting, training, record keeping, and maintenance and administered disciplinary processes for non-compliance. - Administered essential aspects of the 5's aspects of housekeeping management. - Identified, planned and executed department business process improvements and planned and implemented projects. - Actively participated in company-assigned projects, project plan development and implementation.
- Managed all inbound and outbound warehouse functions, including goods receiving, order picking, packing, dispatch and stock control. - Directed associated processes, including staffing and people planning, item sorting, garment examination, QA, in-house processing and inter-company and external distribution. - Responsible for weekly and monthly reporting, warehouse expense budgets, and cost control. • Managed administrative duties on WMS, GRV, invoicing, IBT, and location transfers. - Oversaw security duties, warehouse maintenance and repairs, and health and safety training and reporting.