Nuneaton, England, United Kingdom
I specialize in team building with a focus on ethics and premium customer service. My leadership style centers on recognizing and leveraging individual strengths, acknowledging the diversity of talents within the team. With a wealth of industry experience, I create an environment that fosters personal and professional growth, aiming for collective success. If you're looking to make a change in your professional life, feel free to reach out to me.
Experienced in the insurance industry with a proven track record of driving sales growth and exceeding targets. Skilled in developing and implementing strategic plans to expand market presence and enhance customer satisfaction. Adept at managing and leading high-performing teams, fostering collaboration, and providing guidance to achieve exceptional results. Strong knowledge of insurance products, market trends, and regulatory requirements. Committed to delivering outstanding client service and building long-term relationships.
Building and maintaining client relationships Business generation Advising on a range of life protection products that best suit client's needs Keeping up to date on FCA regulation and the current market
Monitor and evaluate team performance, providing learning and coaching opportunities to hit metric goals and aim toward advancement opportunities Collaboration with management to achieve the optimal level of service for both customer-facing services and the company's internal systems
Recruiting new members, acquiring new clients for various utility services. Preparing efective sales training programs. Conducting team trainings.
Building rapport with customers who have enquired about the products and advising them about the best, most suitable product for them Fact gathering and needs based selling Ensuring that all communications are kept up to date on the internal, custom built, CRM system Accurately and professionally representing the brand and its culture, working with the company's long term visions in mind
Main Systems Coordinator Assistant. Dispatching orders for bonded warehouse. Coordinating employee presence. Preaparing Delivery notes and documents for drivers and clients. Preparing work reports. Documentation management.
Conducting individual coaching sessions in line with the ICF ethics.