Orange County, California, United States
Co-Founder of EnergyAid Inc., where leadership in IT has been my focus, steering the development of a robust IT infrastructure and implementing a CRM system that leverages artificial intelligence to enhance operational efficiencies. The transformative initiatives under my direction have significantly cut costs while bolstering productivity. Alongside my corporate role, I've honed expertise in technical analysis as a Cryptocurrency Trader and Data Analyst, mastering languages like R, Python, and SQL. These dual tracks underscore my commitment to innovation and a forward-thinking approach in both energy management and financial technology.
Responsible for leading all customer support, scheduling, dispatch, escalation management, and service coordination functions
Assisted with the migration of EnergyAid and Otovo processes and logistics resulting in a unified and streamlined operation.
Studying in R, Python, Sql and various computer languages. Trading in Crypto / Stock using various platforms and wallets.
Co-Founder. Built all hardware, network and software components of EnergyAid’s IT department, including the implementation and continuous improvement of their CRM. Adding additional modules and Artificial Intelligence (AI) for operations which has significantly reduced costs and created efficiencies.
Management within various departments within various points in Roofing, Solar Installations Warehouse management. Inspections, MSPU, Site Surveys, OSHA Safety, Core products such as Windows,HVAC, Whole House Fans. IT hardware/Software
Software configuration, Hardware Installation, AD Services. Voip servicing. Excel, Sql. Data Importing/Exporting
Appointment setter, Rehash, Lead Desk/Dispatch, Confirmation