Robert Gonzales

Senior Customer Development Manager at RxSight, Inc.

Austin, Texas Metropolitan Area

About

Established healthcare industry sales professional with 18 years of experience in both sales and sales training at leading pharmaceutical and medical device companies. As a 4-time President's Club-winning performer, I excel at executing complex sales processes, cultivating product loyalty across a spectrum of healthcare customers and developing ongoing new business opportunities. Working one-on-one with skilled surgeons to evaluate, adopt and responsibly integrate minimally-invasive technologies into their practices, is what professionally motivates me each day. My healthcare experience has taken me to New Orleans, Dallas, San Francisco and Austin, Texas, where I now permanently reside. Outside of my career, my core passions surround running, trekking, hiking and traveling the world. I've recently completed my sixth half marathon at Lake Tahoe as well as the "W Trek" at Patagonia, Chile and the "Eiger Trail" in Grindelwald, Switzerland. My energy, authenticity and relentless passion for my work and family make me a valued asset to any high-performing sales team. Throughout my professional journey, I’m determined to find success and learn as much as possible about myself, my colleagues and my customers on our singular mission to improve patients’ lives.

Experience

  • RxSight, Inc. (Austin, Texas Metropolitan Area)
    • Senior Customer Development Manager
      Feb 2026 - Present · 5 mos

    • Account Manager
      Jul 2023 - Feb 2026 · 2 yrs 8 mos

      Drive disruptive growth of the Light Adjustable Lens (LAL and LAL+) IOLs among leading cataract and refractive surgeons in the Central and South Texas regions. Generate and cultivate leads for incremental Light Delivery Device (LDD) installations and support comprehensive LAL program launches, via staff education, premium practice development, marketing initiatives and ongoing clinical refinement. Responsible for the launch and sustainable QoQ growth of 35+ Light Adjustable Lens programs in Central and South Texas, generating $5M in annual IOL sales and $1.8M in incremental capital equipment placement. LAL is the first and only lens that can be adjusted in the eye, after cataract surgery. Precise UV light treatments adjust the shape and refractive power of the Light Adjustable Lens, offering transformative, customized vision for the widest possible range of cataract and refractive patients.

  • Johnson & Johnson Vision (Austin, Texas Area)
    • Senior Account Executive, Surgical
      May 2022 - Jul 2023 · 1 yr 3 mos

      2021 Account Executive of the Year #1-Ranked AE for Tecnis Synergy PCIOL Launch Future Sales Leader Development Program

    • Account Executive, Surgical
      Dec 2018 - Jul 2023 · 4 yrs 8 mos

      Represent the rapidly evolving portfolio of Johnson & Johnson Vision surgical products, with an emphasis on TECNIS monofocal, toric, multifocal and extended depth of focus intraocular lenses, Whitestar Signature Pro and Veritas phacoemulsification devices, Healon Family of Viscoelastics and Catalys femtosecond laser cataract surgery.

  • Intuitive Surgical (4 yrs 9 mos)
    • Senior Clinical Sales Representative
      Jul 2014 - Oct 2017 · 3 yrs 4 mos

    • Clinical Sales Representative
      Feb 2013 - Jul 2014 · 1 yr 6 mos

      Work daily with new and existing da Vinci trained surgeons to improve clinical proficiency, introduce and train on new platform technologies, educate on emerging robotic procedures and enhance overall utilization of the da Vinci Surgical System and advanced technology among GYN, Urology, General, Colorectal and Thoracic surgeons. Regularly meet with hospital administration (CEO, CFO, COO and CNO) to build robotics program advocacy and discuss new technologies, capital improvements, ongoing surgeon trainings and execution of robotics growth metrics.

  • Alcon (5 yrs 10 mos)
    • Regional Training Manager, Global Performance Development
      Jan 2012 - Feb 2013 · 1 yr 2 mos

      Facilitate all basic and advanced training courses while developing and executing innovative workshops that improve sales skills and territory performance of a 200+ person pharmaceutical sales force. Conduct 8-10 national field rides per month with sales representatives to evaluate, coach and develop their skills based on pre-determined development metrics. While directly tied to overall sales performance, work closely with sales management to create and execute sales rep development plans.

    • Medical Sales Representative, Specialty Eye & Ear
      Aug 2008 - Jan 2012 · 3 yrs 6 mos

      Sales consultant for 200+ physicians (Pediatricians, Pediatric Ophthalmologist, Primary Care, and Internal Medicine Physicians) in the New Orleans/Southeast Louisiana market to promote specialized ophthalmic and ear, nose and throat branded medications. Three consecutive President’s Club wins: 2009 (#4), 2010 (#7), and 2011 (#3) out of 150+ member Specialty Eye & Ear sales division. Ranked #1 in the US for the launch of a new antibiotic ophthalmic eye drop, Moxeza, in 2011.

    • Intern, Sales and Customer Care
      May 2007 - Aug 2008 · 1 yr 4 mos

      As an active undergraduate college student, spent 3-months at Alcon's US Headquarters participating in Phase I and Phase II intensive sales training courses. Outside of active training, met with a variety of internal leaders across sales, marketing and product management to learn the fundamentals of product launch, customer engagement and salesforce enablement. Rode along with high-performing reps to shadow them, participate in sales call planning and experience day-to-day sales activities.

  • Senior Account Executive, OU Student Media at University of Oklahoma
    Jan 2005 - May 2007 · 2 yrs 5 mos

    As a full-time undergraduate student, I managed the advertising and marketing needs of over 50 local, state and national accounts wishing to promote their products and services in The Oklahoma Daily print and online student newspaper. Earning invaluable real-world experience, I designed and sold over $350,000 in display and online advertising within five academic semesters. Daily responsibilities included creating advertising proposals, executing contracted marketing plans, designing print and online advertising creative and cold-calling prospective clients.