Greater Barcelona Metropolitan Area
I build and scale payments and finance products across B2B (SaaS) and B2B2C (marketplace), specializing in payment service providers, payment methods, authorization optimization, and revenue growth. I lead end-to-end product development — from strategy and discovery to delivery and optimization — collaborating with engineering, design, data, finance, legal, and marketing to ship user-centric experiences. My work relies on leveraging qualitative and quantitative insights to identify and size opportunities, and running experiments to validate hypotheses and assumptions. Inspired by industry leaders like Elena Verna, Enzo Avigo, John Cutler, and Leah Tharin, I love to continuously learn by working on new, challenging problems.
Within the Payment Solutions team, I focus on maximizing Total Payment Volume (TPV) and ensuring merchant income security across five core markets (US, PL, ES, FR & UK). Our team owns the main online payment methods, Deposits and Cancellation Fees. My work involves applying continuous discovery (interviews, surveys, CS ticket analysis) to define goal- and data-driven, quarterly roadmaps. I collaborate with a full-stack engineering squad (BE, FE across Android, iOS, & Web) on everything from goal definition (such as authorization rate, conversion rate, and adoption) to Scrum ceremonies. A key focus is testing core hypotheses through A/B testing to deliver measurable impact.
In addition to the Payment Solutions team, I lead the New Financial Services squad as Interim Product Manager, driving the ideation and execution of strategic initiatives. The primary focus is boosting Booksy Gift Card sales and reducing the associated Customer Support contact rate. This work also includes improving the Booksy Wallet experience.
Glovo operates a three-sided marketplace for delivery services in the B2C space. As part of the Payments & Fraud team (Fintech cluster), I was responsible for: + Defined, tracked, and communicated success metrics to define areas of improvements + Increased payment authorization rate by +3pp by resolving failure reasons across 23 markets + Performed impact analyses for Apple Pay and Google Pay, leading to prioritization and rollout + Improved failed-payment recovery UX by collaborating with Product and UX on customer-facing error messaging + Ensured PSD2 compliance by building and monitoring dashboards for 3DS2 and risk indicators + Supported the rollout of a new payment processor in Peru and managed configuration of Glovo’s payment orchestration setup + Worked closely with PSPs, issuers, engineering, and fraud teams to ensure payment reliability