Chicago, Illinois, United States
Trusted as a technical and business leader, I excel at navigating complex challenges and consistently deliver results that exceed expectations. With a proven track record across engineering management, product leadership, and technical strategy, I bridge technical execution with business objectives to drive top-line growth, improve efficiencies, and reduce operational costs. ๐๐ผ๐ป๐๐ฎ๐ฐ๐: [email protected] | +1 312.768.8262 ๐๐ฒ๐ ๐๐ถ๐ด๐ต๐น๐ถ๐ด๐ต๐๐: โ ๐๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐๐ต๐ถ๐ฝ: Skilled in managing diverse U.S.-based and global development teams, enhancing workflow efficiencies, uptime, and overall performance. โ ๐๐ป๐ป๐ผ๐๐ฎ๐๐ถ๐ผ๐ป: Spearheaded โcompany-firstโ initiatives in CMS, DAM, LMS, and interactive online education, impacting both user engagement and system architecture. โ ๐๐ด๐ถ๐น๐ฒ ๐๐บ๐ฝ๐น๐ฒ๐บ๐ฒ๐ป๐๐ฎ๐๐ถ๐ผ๐ป: Led Agile and Scrum transformations, delivering optimized development cycles and project outcomes. โ ๐๐ผ๐๐ ๐ฅ๐ฒ๐ฑ๐๐ฐ๐๐ถ๐ผ๐ป: Negotiated with vendors (e.g., AWS, Akamai) to achieve over 50% annual cost savings on multiple occasions. โ ๐๐น๐ถ๐ฒ๐ป๐-๐๐ฎ๐ฐ๐ถ๐ป๐ด ๐๐ ๐ฝ๐ฒ๐ฟ๐๐ถ๐๐ฒ: Strong presenter and collaborator in pre-sales and customer engagement efforts, fostering trusted partnerships and long-term value. ๐๐ผ๐ฟ๐ฒ ๐ง๐ฒ๐ฐ๐ต๐ป๐ถ๐ฐ๐ฎ๐น ๐ฃ๐ฟ๐ผ๐ณ๐ถ๐ฐ๐ถ๐ฒ๐ป๐ฐ๐ถ๐ฒ๐: โค ๐๐ฝ๐ฝ๐น๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป ๐ฆ๐ฒ๐ฟ๐๐ฒ๐ฟ๐: Tomcat, JBoss, WebLogic โค ๐๐ฟ๐ฎ๐บ๐ฒ๐๐ผ๐ฟ๐ธ๐: ReactJS, Hibernate, jQuery, Angular, Vue.JS, GraphQL, Next.js, Spring, Node, Django, Ruby โค ๐๐ฒ๐ฎ๐ฟ๐ป๐ถ๐ป๐ด ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐ ๐ฆ๐๐๐๐ฒ๐บ๐ (๐๐ ๐ฆ): Canvas, Desire2Learn Brightspace, BlackBoard, Moodle, SCORM โค ๐๐ผ๐ฐ๐๐บ๐ฒ๐ป๐/๐ ๐ฒ๐ฑ๐ถ๐ฎ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐: OpenText Media Manager, Alfresco, SharePoint, Google Docs โค ๐๐ฎ๐๐ฎ๐ฏ๐ฎ๐๐ฒ๐: Oracle, MySQL, PostgreSQL, MS SQL, Snowflake โค ๐ง๐ผ๐ผ๐น๐: Confluence, JIRA, Docker, Kubernetes, VMware, XML, Kafka, ESB โค ๐ฉ๐ฒ๐ฟ๐๐ถ๐ผ๐ป ๐๐ผ๐ป๐๐ฟ๐ผ๐น: GIT, SVN, CVS, Perforce โค ๐ข๐ฝ๐ฒ๐ฟ๐ฎ๐๐ถ๐ป๐ด ๐ฆ๐๐๐๐ฒ๐บ๐: Linux, UNIX, Windows, macOS โค ๐๐น๐ผ๐๐ฑ ๐๐ป๐๐ถ๐ฟ๐ผ๐ป๐บ๐ฒ๐ป๐๐: AWS, Akamai, Rackspace โค ๐๐ฒ๐๐ฒ๐น๐ผ๐ฝ๐บ๐ฒ๐ป๐: Java, Python, TypeScript, C++, HTML, CSS, JavaScript, Salesforce, Zendesk, ServiceNow โค ๐ฆ๐๐๐: Agile, Scrum, Kanban, Lean, Waterfall โค ๐๐/๐๐: CodeClimate, Jenkins, GitHub ActionsJava Application Server Environments Engineering Manager | Software Development Manager | Applications Manager | Director of Software Development | Technical Product Owner | Technical Project Manager #EdTech, #FinTech, #SaaS, #DigitalTransformation
Managing EDUCAUSEโs web and event technology ecosystem, supporting mission-critical, member-facing digital services and large-scale conferences. Provide technical leadership across SaaS platforms, integrations, and web services to ensure reliable, accessible, and high-quality user experiences. โข Lead web and mobile technology operations for EDUCAUSE conferences and events, including platform selection, implementation, QA, and UAT โข Oversee SaaS platforms and integrations supporting registration, event delivery, and online services โข Drive web quality, usability, and accessibility standards (ADA, Section 508, WCAG) โข Partner with stakeholders and vendors on requirements analysis, issue triage, and change management โข Support event registration components, feature enhancements, and continuous improvement initiatives โข Maintain technical documentation, requirements, and SOPs; uphold data governance and quality standards
๐ง๐ฒ๐ฐ๐ต๐ป๐ผ๐น๐ผ๐ด๐ ๐๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐๐ต๐ถ๐ฝ: Proven track record of excelling in designing, delivering, and managing educationally oriented enterprise-class systems and technology solutions. Ensuring the successful implementation of technology initiatives is key. ๐๐ฟ๐ผ๐๐๐ต ๐๐ฎ๐๐ฎ๐น๐๐๐: Instrumental in driving software development and the introduction of innovative content and services. Responsibilities spanning operations, technology, resource management, complex deal execution, and client relations, all of which contribute to the company's growth. ๐ฆ๐๐ฝ๐ฝ๐ผ๐ฟ๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐: Experience-driven understanding of user needs, challenges, and frustrations with deep-seated ability to successfully understand and successfully translate technical aspects to a variety of audiences (both technical and non-technical). ๐ฃ๐ฟ๐ผ๐ท๐ฒ๐ฐ๐ / ๐ฃ๐ฟ๐ผ๐ฑ๐๐ฐ๐ ๐ฆ๐๐ฟ๐ฎ๐๐ฒ๐ด๐ถ๐๐: Leveraging entrepreneurial spirit to improve product capabilities, cut costs, and drive revenue growth while continuously evaluating team needs, project goals, timelines, and budgetary constraints to ensure attainment of company targets. ๐ง๐ฟ๐๐๐๐ฒ๐ฑ ๐ง๐ฒ๐ฐ๐ต๐ป๐ถ๐ฐ๐ฎ๐น / ๐๐๐๐ถ๐ป๐ฒ๐๐ ๐๐ฑ๐๐ถ๐๐ผ๐ฟ: Maintaining operational discipline through strategic planning, vision, and forecasting. Ability to provide guidance and insights that plays a pivotal role in achieving projected outcomes. ๐๐๐๐ถ๐ป๐ฒ๐๐ ๐๐ป๐ฎ๐น๐๐๐ถ๐: Experience-driven understanding of business needs, processes, and drivers with deep-seated ability to successfully translate to technical requirements specifications, user stories, and acceptance criteria. ๐๐ฒ๐๐๐ผ๐ฟ๐ฑ๐: Agile, EdTech, Educational Technology, Fintech, Leadership, Mentoring, Servant Leadership, Requirements Gathering, Java, J2EE, Python, TypeScript, Kafka, SQL, Oracle, Postgres, AWS, Akamai, Cloud, Salesforce, Canvas, Brightspace, Blackboard, Moodle, SCORM, LTI, XML, DITA, HTML, CSS, Javascript, GIT, CI/CD, JIRA, Confluence, Docker, Kubernettes, VMware
โถ ๐ข๐๐ฒ๐ฟ๐ฎ๐น๐น ๐ฆ๐๐บ๐บ๐ฎ๐ฟ๐: Provided technical analysis for projects including migration from legacy platforms and transition to new data sources for referential information within the Common Applications & Reference Data Services group at CME Group. Devised and developed specialized tools to aid development and quality assurance testing to ensure accuracy of system outputs. Role with GS Lab expanded to include responsibility and single point of contact representation and management of on-shore and off-shore resources engaged with CME Group through Great Software Laboratories and MajorKey Technologies. โถ ๐๐ป๐๐ฒ๐ด๐ฟ๐ฎ๐๐ถ๐ผ๐ป ๐ผ๐ณ ๐๐ฐ๐พ๐๐ถ๐ฟ๐ฒ๐ฑ ๐๐๐๐ถ๐ป๐ฒ๐๐: Assisted in the analysis and documentation of system flows in integrating a new business acquisition, which involved devising an innovative customer self-service paradigm with significantly improved UI/UX. โถ ๐ฃ๐ฟ๐ผ๐บ๐ผ๐๐ถ๐ป๐ด ๐๐ป๐ผ๐๐น๐ฒ๐ฑ๐ด๐ฒ ๐ฆ๐ต๐ฎ๐ฟ๐ถ๐ป๐ด: Educated, administered, and demonstrated the utilization of Salesforce CRM as a key element in the financial customer onboarding process and the provisioning of new financial products. Also imparted training on the usage of Splunk for collecting valuable usage metrics.
โถ ๐ข๐๐ฒ๐ฟ๐ฎ๐น๐น ๐ฆ๐๐บ๐บ๐ฎ๐ฟ๐: Built, launched, supported, and scaled enterprise-class technical initiatives from the ground up โ overseeing strategy management, operations, financial oversight, business development, and administration. Led technical decision-making and management of the content management and content delivery systems used by various business units, including Kaplan University and Kaplan Higher Education Campuses. Directed a team of 5 - 30+ direct and indirect reports. โถ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐ ๐ผ๐ณ ๐ข๐ณ๐ณ๐๐ต๐ผ๐ฟ๐ฒ ๐ฅ๐ฒ๐๐ผ๐๐ฟ๐ฐ๐ฒ๐: Supervised offshore development and QA teams based in New Delhi, responsible for significant testing and major development initiatives. Managed a Mexico-based team offering managed services and technical support. โถ ๐๐ ๐ฆ ๐ ๐ถ๐ด๐ฟ๐ฎ๐๐ถ๐ผ๐ป: Led efforts in the migration of a large-scale Learning Management System implementation from Pearson/eCollege to D2L/Brightspace. Included aligning goals and objectives with the vendor (D2L) and internal Academic Team resources and providing related training and documentation. โถ ๐ฃ๐ฟ๐ผ๐ฑ๐๐ฐ๐ ๐๐ป๐ป๐ผ๐๐ฎ๐๐ถ๐ผ๐ป: Pioneered the gathering of requirements, technical analysis, specification, software development, and deployment of a Java and XML-based Content Management System (CMS) for delivering eLearning content via Akamai CDN to various Learning Management Systems used by the organization. โถ ๐ง๐ฒ๐ฐ๐ต๐ป๐ผ๐น๐ผ๐ด๐ถ๐ฐ๐ฎ๐น ๐๐ป๐ป๐ผ๐๐ฎ๐๐ถ๐ผ๐ป: Achieved reduction in content production time and staff by 80% through the implementation and migration to an inventive, internally developed Learning Content Management System (LCMS) used for the learning content of the organizationโs business units. โถ ๐ฉ๐ฒ๐ป๐ฑ๐ผ๐ฟ ๐ก๐ฒ๐ด๐ผ๐๐ถ๐ฎ๐๐ถ๐ผ๐ป๐: Successfully renegotiated Akamai CDN vendor contract to a tiered pricing model, resulting in a 58% decrease in monthly fees.