Robert Eddleman

IT Contractor

Sebring, Florida, United States

About

Career Summary: Experience with several facets of Information Technology, including hardware, software, programming, networking, communications, information security, vendor management, project management, conversions, customer service. Skills Summary: Servers and communications devices: Dell, hp, IBM, Cisco, Linksys, Mikrotik, Sonicwall. OS /Server/Software Experience: Windows Server 2012, 2008, 2003. Active Directory, Group Policy, IIS, Exchange Server 2013, 2010, SQL Server 2012, 2008, WSUS Server. App Servers. Other Servers: Symantec Endpoint Protection, Backup Exec, KACE. Windows 10, 8, 7, XP. Microsoft Office 2013, 2010, 2007, 2003. Libre Office Suite. Debian, Ubuntu, and Gentoo Linux. Citrix Server and XenApp Clients. Nessus, SAINT and Trace CSO Scanning and penetration testing tools. HRIS/Payroll programs: Lawson, PayPlus, In-house systems. Programming: Visual dBase, Quick Basic, COBOL.

Experience

  • IT Contractor at Johnson Service Group, Robert Half Technology, JL Networking and Consulting, and Freelance.
    Jul 2017 - Present · 9 yrs

    I do freelance computer work when available, and have worked for IT contracting companies such as Johnson Service Group (Badcock Furniture), Robert Half (Target Stores), and I do work for JL Networking and Consulting. While seeking regular full time work, I continue to stay abreast of industry and security news and trends. I am taking online courses to enhance and improve existing skills and to learn new ones, and am working towards CISSP certification.

  • Volunteer in Transport Department at Highlands Regional Medical Center
    Jul 2017 - Mar 2020 · 2 yrs 9 mos

    Duties include delivering newspapers, transporting wheelchair patients, helping visitors find their way around the hospital, attending Board Meetings, and protecting patient information by adhering to HIPAA Regulations. Promoted to Committee Chair over Transport Department.

  • Helpdesk Technician at Badcock Furniture (Contractor thru Johnson Service Group)
    Feb 2017 - Mar 2017 · 2 mos

    Provided support to Corporate and Store users with a variety of hardware and software issues in a fast paced Windows/Linux environment. Supported POS and thin clients. Participated in POS software regression testing.

  • Junior System Administrator with Citrix Experience at Webber International University
    Jul 2016 - Oct 2016 · 4 mos

    Primarily supported all college staff and students’ computer resource needs in a Citrix/VM environment. Supported all other hardware, software and Outlook 2016/365 user needs.

  • IT Manager at Heartland National Bank
    Jun 2014 - Feb 2016 · 1 yr 9 mos

    Maintained the Bank’s servers, routers, switches, VoIP phone system, IVR, printers, workstation and laptop computers. Assisted internal users with hardware and software issues (service desk function), and assisted external customers with website or software issues. Assisted Information Security Officer in the selection of security testing vendors. Performed security scans, assisted with audit reports and risk assessments, reviewed system logs, firewall IDS/IPS and antivirus notifications, and ensured secure configurations for internal systems and external website. Maintained patch management server and ensured that all endpoint computers received the latest security updates and definitions. Responsible for backing up and restoring data.