Robert Cox

Staff Infrastructure Engineer at Vestmark, Inc.

Greater Boston

About

Result driven and self motivated IT professional that enjoys new challenges. Works on a daily basis to improve and learn new technologies that will not only benefit myself but my colleagues and company. Hard and dedicated worker with strong troubleshooting skills. Operating Systems: Windows (XP, 7, 8), Windows Server 2008, Mac OS X, Ubuntu, Ubuntu Server, Cisco IOS and Juniper JUNOS, FreeNAS Software: Microsoft Office, Visio, VMware ESXi, Hyper-V, Cisco Unity Connection Manager, Cisco Unified Communications Manager, Wireshark, Splunk, Microsoft Project, Microsoft Expressions, Microsoft Access, Asterisk, Numara FootPrints, JIRA/Confluence Network & Hardware: Active Directory, DNS, DHCP, VLANs, VOIP, Cisco Catalyst 2950/3500/3750, Juniper EX4200, Cisco and Aruba Access Points, Ethernet and Fiber Optics,Cisco ATAs, VOIP, Fluke Network analysis tools, APC UPS

Experience

  • Vestmark (12 yrs 2 mos)
    • Staff Infrastructure Engineer
      Aug 2025 - Present · 1 yr

      As part of Vestmark's IT team it is my responsibility to oversee and manage all internal systems. On a daily basis we work to improve Vestmark's productivity by making sure it's internal systems are up to date and as reliable as they can be. I help to maintain, improve, and administrate our internal network including several remote offices and a disaster recovery site. I am in charge of network vulnerability and patch management, as well as daily server and employee machine backups. Other responsibilities in this role include Active Directory administration, monitoring of all internal servers, onboarding new hires, IT budgeting, and working with the other Information System teams (Manged Services and Dev Ops) to allow Vestmark to run as smoothly as possible.

    • Senior Systems Engineer
      Feb 2020 - Aug 2025 · 5 yrs 7 mos

    • System Engineer
      Jun 2016 - Feb 2020 · 3 yrs 9 mos

  • General LAN Support at York College of Pennsylvania
    Apr 2012 - May 2014 · 2 yrs 2 mos

    Administrated the campus network including 40+ campus buildings while working in conjunction with the Desktop and IT Help Desk groups Worked in teams to complete multiple projects such as VOIP installations in several campus buildings, installation of both IDF and MDF networking closets in two new campus buildings, redesigning various network closets as well as a partial migration from Cisco to Aruba and Juniper network technologies Responded to issues concerning general network help, monitoring, and administration. General data center maintenance; weekly network drive backups; troubleshooting faculty, staff, and student issues; VOIP system maintenance and upgrades; access point and switch maintenance and upgrades; UPS maintenance