Cincinnati, Ohio, United States
Results driven, community development / regulatory / compliance professional with 20+ years experience in the financial services industry. Exceptional interpersonal and communication skills with demonstrated ability to manage complex responsibilities, processes and relationships. Strong relationship management /analytical skills combined with attention to detail. Specialties: Community Development / Regulatory Support, Financial/Strategic Analysis, Relationship Mgmt. / Consulting, Operations and Sales Support
Serving the community by working with our team of economists, policy analysts, and outreach specialists in identifying critical issues that can inform research and policy related to lower-income individuals in the Fourth District
-Leading CRA Reporting team of Community Development Analysts providing oversight and analysis in collaboration with First Line business partners in tracking goals and initiatives ensuring that community development activity qualifies for CRA credit -Oversight of Community Development Banking Group Compliance as it pertains to Volker Rule and Sarbanes-Oxley -Responsible for Third Party Vendor Management of those vendors supporting Community Development Banking Group
Developed multi-faceted strategy in the areas of Sales and Operations Support, Relationship Management, Regulatory Compliance and Community Development while supporting Small Business, Business Banking , Affordable Housing (LIHTC) , and Community Development Banking leading to record sales and line of business expansion
Managed the Investment Test component of the Community Reinvestment Act Performance Exam that lead to multiple Outstanding CRA Ratings, quantifying and compiling Community Development Investment Activity for the Bank Responsible for ongoing monitoring the Bank's performance in complying with the requirements of the Community Reinvestment Act Led campaigns educating employees of the impact of CRA and how their Line of Business efforts could help support the needs of low to moderate income persons and communities resulting in increased levels of engagement throughout the Bank
Provided financial stewardship of existing $10 billion client retirement plan portfolio -Developed/executed pricing strategies that drove profitable new client growth and retained existing clients -Utilized strong marketplace knowledge, competitive intelligence, analytical and negotiation skills to consult on pricing strategies that drove new sales and retained existing clients at profitable pricing levels -Developed and led strategic pricing training programs for Sales and Relationship Management organizations that led to more effective prospect and client interaction around fee structures/product offerings -Collaborated with Account Executives and Relationship Managers to create business solutions that provided competitive fee structures that met client needs while meeting profitability targets
Developed and strengthened relationships with key decision-makers while managing a business portfolio of 401(k) retirement plan assets valued at $500 million -Maintained 100% controllable client retention rate by being timely, accessible and responsive to clients -Sold and implemented new products and service features by determining fit and appropriateness, resulting in greater plan operation efficiencies for both the client and Fidelity -Consulted with clients to develop appropriate investment fund offerings and plan design that resulted in achievement of both client business goals/objectives and department initiatives
Managed daily operations of portfolio of office, retail and flex properties while maintaining or increasing asset values/investment returns -Improved property profitability by consistently operating properties at or below budget -Solidified and improved owner/tenant relations through effective communication strategies -Negotiated contractor /vendor service agreements, improving property net income -Improved physical appeal and overall investment yield of property portfolios, increasing property values
Underwrote, structured, negotiated and originated new commercial mortgage loan investments for several life insurance company investment portfolios on a national scale -Personally procured the origination of over $100 million in new commercial mortgage transactions -Underwrote and provided analytical support in origination of over $200 million in commercial mortgage production -Originated investments that consistently produced superior yields in comparison to other comparable term investments -Developed comprehensive pricing/yield structures for financing transactions to support client yield objectives
Managed daily operations of homeowners' and condominium owners' associations and multi-family complexes -Maintained excellent owner/resident relations through effective communication and timely responsiveness -Operated properties at or below budget on a consistent basis Retained property management accounts in an at-risk portfolio -Procured new property management accounts through referrals