Chittenango, New York, United States
Trained new employees on day-to-day business tasks and best practices. Encouraged customer retention and referral by maintaining positive relationships and a reputation for excellent food service. Managed cash drawers, gift certificates, vouchers and other monetary items.
Contact potential customers to gather data used by the sales team. Managed, consolidated and distributed databases of potential and current client information, using Excel and Microsoft Sharepoint. Participated in continuous quality improvement to maximize customer experiences.
Trained and evaluated staff for prospective driver positions. Built and maintained a professional relationship with each customer.
Performed safety-critical checks and maintained rides in top performance. Greeted and assisted guests to create an atmosphere of premier customer service.