Nashville, Tennessee, United States
I work with business and technology leaders to help them lead change in their organization. Throughout my career I have enabled organizations to keep pace with the rapid change of technology and adjust their strategy accordingly. I have had the privilege to support a wide range of leaders from the Fortune 500 to Small Regional businesses in both B2B and B2C environments. I am always interested to understand the nuances of an organization/business that allow them to uniquely compete in the market. Currently, I work with a team of smart and passionate people who are enabling the secure transformation to the cloud.
Global 2000 Strategic Accounts Pursuit Leader SAP Business Development Global System Integrator Strategy Office of the CEO Critical Initiatives
Account Leader, Fortune 50 Customer FY25 Zscaler President's Club Winner FY24 Zscaler President’s Club Winner FY23 Zscaler President’s Club Winner
Leader over Major Account Executives (6) in KY, TN, NC, SC. We focus on the acquisition and success of Global 2000 accounts in the South region. Responsible for Recruitment, Retention, and Revenue. FY22 100%+ Performance - Director FY22 Q3 - Top Regional Director H1 FY22 Top Regional Director, Americas - South
Leader for Forrester's North American Mid-Market (New Business and Account Management) sales teams. I was responsible for hiring, training, coaching, and leading a $12M sales organization. Forrester (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. We work with business and technology leaders to develop customer-obsessed strategies that drive growth.
As a member of our Global New Business organization, I work closely with business and technology leaders to create customer-obsessed strategies that drive growth. Some of my recent client work includes: - Partnership with a $10B global manufacturer to help them better understand their customers and how they want to be engaged with. This resulted in new pricing models and contract models to increase customer satisfaction and top/bottom line revenue. -Supported the customer experience roadmap and strategy of a $8B global healthcare company which helped the business and technology teams align, increasing customer loyalty, efficiency, and profitability - Supported the creation of a privacy program for a $8B manufacturing organization; implementing privacy standards and processes to mature the program and reducing risk to the business. - Defined the 3 - 5 year strategy for a $2B global retailer allowing them to prioritize investments, reduce risk, and align to their changing customers. - A program to support a $2B global manufacturer align its multiple brands to the dealer and customer experience while also helping to accelerate their digital business strategy.
2015 #1 Sales, New Business - North America 2015 #4 Sales (AMS, EMEA, APJ) 2015 CEO sales award Some of my client work from this role included: - Helped a CMO of a $2B global medical device firm transform from a product-focused company to one that is customer-centric. This transformation will help them compete on customer experience instead of price. - Supported the CIO at a $4B Re-Insurance organization with a transformation and road map for new technology delivery which included setting cloud strategy - Helped a $4B B2B manufacturer put in place the right processes, systems, and tools to allow them to glean better business insight from their enterprise data - Worked with state government and their CIO to align the right org structure, hiring plans, and job descriptions;creating greater efficiency in his technology organization and less attrition - Worked with the CIO and CSO of a $2B retailer to mature their mobile and consumer engagement strategy which resulted in their successful launch into new markets and the development of new mobile capabilities to increase retention and customer acquisition efforts - Supported the CIO and team of a global $1.3B retailer with the vendor selection process of an ERP Systems Integrator. Our objectivity and research helped to save our client time and money selecting the right partner.
Professional Staffing Group is the largest regional staffing firm servicing New England; we provide staffing services in the Office Support, Creative, Healthcare, Technical and Finance fields. PSG is known for its Guaranteed Work Program® and its industry leading candidate marketing and retention programs, which include subsidized HMO Health Insurance for temporary employees and its 110% Quality Guarantee to clients. Best Place to Work PSG is proud that the Boston Business Journal recognized us as the best Massachusetts company to work for in our size category.