Robbi T.

Dedicated professional with exceptional customer service, hospitality, and problem-solving skills. Driven to exceed expectations, build trust, and create seamless experiences through proactive support and detail.

Houston, Texas, United States

About

I am a customer-focused professional with 10+ years of experience delivering exceptional service, building strong relationships, and exceeding expectations. My career has included success in commission-based sales, education, childcare, and property management, providing me with a diverse skill set and a deep understanding of people from all walks of life. Throughout my career, I have been recognized for my ability to adapt, solve problems, communicate effectively, and create positive experiences. Whether supporting clients, residents, students, or families, I am driven by a genuine passion for helping others and making a meaningful impact. I thrive in environments that challenge me to grow while fostering collaboration, accountability, and continuous learning. My core values—integrity, adaptability, positivity, communication, and accountability—guide my approach to both professional and personal success. Currently, I am applying my experience and people-first mindset to make a difference in the property management industry while continuing to expand my skills and pursue new opportunities for growth.

Experience

  • Leasing Consultant at Property Management Company
    Mar 2024 - Present · 2 yrs 5 mos

    • Greets and qualifies prospects, conducts community tours and shows apartments, processes applications, credit screening, and criminal background checks, prepares the lease and move-in package, and ensures a smooth resident move-in and lease signing. • Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team. • Ensures that the community and show units meet the Company’s standards for show and amenities, and preparing the leasing office for daily leasing activities.

  • Child Care Specialist at Self Employed
    Sep 2017 - Present · 8 yrs 11 mos

  • Teacher at The Goddard School
    Sep 2022 - May 2023 · 9 mos

  • Trusted Advisor at Ashley Furniture Homestores
    Mar 2019 - Mar 2022 · 3 yrs 1 mo

  • Account Manager at Protocall Communications
    Sep 2018 - Mar 2019 · 7 mos