Quispamsis, New Brunswick, Canada
1) Extensive Travel & Tourism Background - 33 years experience in Travel and Tourism. Proven track record in many areas Travel Agency Operations as agent and manager, Airline Operations such as airport operations and training instructor, Hotel General Manager with Holiday Inn Express Hotels, Regional Director of Sales for Atlantic Canada with Pacrim Hospitality, Director of Sales and Marketing with Hampton Inn Hotel & Suites. 2) My key strengths are definitely customer and corporate account management and the ability to win the customer over by being honest, having a lot of experience in the tourism field and most iimportant of all be experienced, educated and delivering on my promises on time to my customers. Specialties: Certifications Received : CTM ( Certified Travel Manager), Spirit of Hampton Award for outstanding customer service as recoginzed by Hilton Hotels on a national level.
Sales Manager for New Brunswick and Nova Scotia. Group and Corporate Sales
Responsible for all group business booked out of New Brunswick for all market segments for the 7 Rodd Hotels and Resorts; Prince Edward Island: Rodd Crowbush Beach & Golf Resort, Rodd Brudenell River Resort, Rodd Charlottetown Hotel, Rodd Royalty Charlottetown Hotel New Brunswick : Rodd Miramichi River Resort, Rodd Moncton Nova Scotia: Rodd Grand Yarmouth.
Regional Director of Sales Marketing responsibilities include overseeing three of the companies hotels (Crowne Plaza Moncton Downtown & Crowne Plaza Fredericton - Lord Beaverbrook Hotel ) and Best Western Plus Chocolate Lake Halifax sales teams. Responsibilities include but are not limited to all sales managers reporting directly to myself for day to day operations, creation of all budgets, marketing plans, training, job descriptions, performance reviews, creating all marketing collateral, sales incentives, one on one meetings, monthly team meetings, regional meetings, sales calls with my sales team for mentoring, managing key national accounts as the companies key contact. representing the hotels on key boards in respective local cities as well as attending brand related meetings across Canada and into the US.
Pacrim Hospitality is one of Canada's largest privately owned hotel management and development companies. Currently manage 43 multi-branded hotels throughout Canada & the United States totalling some 4300 hotel rooms and suites. Pacrim has for more than a decade, expertly managed hotels in partnership with many of the worlds most recognized hotel brands.
Manage all business ( Corporate, Sports Markets, Leisure, Associations, Goverment etc). Existing corporate base of over 250 accounts. Focus on marketing and relationship building for the hotel from start to finish. ** Spirt of Hampton Award Winner ** as nominated by the Hampton Inn Saint John Hotel General Manager. This award is recognized internationally by Hilton Hotels.
Started doing business development part-time. Position developed into a certified driving instructor through the province of New Brunswick. Part-time I carry out drivers training week nights and some weekends. In addition I teach the drivers training classes at the local College and High School and help with the development of the training program.
Part-Time with a few shifts per month. Very rewarding job which I absolutely love more as a hobby one might say !! Prepare radio show content for my shift, engage listeners and create interesting topics on air as well as through Facebook, Twitter and by phone to engage our listeners. Operate the control board and all software at the radio station for day to day operations and offsite remotes.
Branch Manager. Acquired CTM certification while at CAA for two years.