ROB HERFKENS

Senior Quality Consultant, Quality Transformation, Compliance & Operational Excellence

Zierikzee, Zeeland, Netherlands

About

I help international food and manufacturing companies improve quality performance while reducing cost and operational risk. Over the past 30+ years, I have worked in senior quality leadership roles across Europe, the US, and Asia. My focus has been on redesigning quality functions, strengthening quality management systems, and making quality a driver of business results rather than a control function. I support organizations that struggle with recurring quality issues, high cost of quality, or fragmented ways of working across sites. This includes post-merger environments, complex international operations, and companies aiming to professionalize their quality approach. My work typically involves setting clear quality strategies, improving processes, and helping teams perform at a higher level. I have led transformations across more than 40 manufacturing sites, reduced quality costs significantly, and improved consistency, defect rates, and customer outcomes. I combine a structured, fact-based approach with practical implementation. The goal is always the same: fewer issues, better performance, and a quality function that adds real value to the business. I am always open to connect with leaders and organizations looking to leverage Quality as a strategic growth driver. đź“© Interested in what this could mean for your organisation? Contact: [email protected] Mobile 0031630909097

Experience

  • Partner at Food Safety Experts
    Jan 2026 - Present · 6 mos

    We support food companies with consulting, mentoring, coaching, and training so that they meet European and global food safety regulations. Moreover, we help them implement what compliance really requires in practice. From traceability and recall management to CAPA, legislation implementation, and food safety culture, we support organizations end-to-end. With more than 15 years in business, and led by senior experts with 25+ years of hands-on executive industry experience, we focus on what truly works in real operations.

  • Promoter of AI solutions for quality processes “Turn quality into your competitive edge — with AI.” at Quality Value Consultancy
    Jul 2025 - Present · 1 yr

    Across the entire food supply chain, AI is proving to be a powerful solution for building reliable quality processes, ensuring compliance, and preventing food safety issues before they happen. With the right expertise, AI empowers quality professionals not only to secure compliance but also to gain speed, efficiency, and deeper insights. These AI applications are not science fiction—they are successfully applied today. I collaborate with innovative start-ups that deliver proven, secured, and reliable AI solutions for the food industry. Valid8Food – using AI to manage and validate food industry documentation, like for Supplier & Ingredients qualification processes https://valid8express.com/ Acodis – building AI & digital business solutions, like batch recording optimization https://www.venturelab.swiss/acodis EZFactory – empowering frontline workers with digital, easy-to-use standards to drive operational excellence with AI application to improve teams efficiencies. https://ezfactory.io/

  • Founder of “Quality Value Consultancy” QvC at Self-employed
    Apr 2025 - Present · 1 yr 3 mos

  • Senior Quality Director TTH DSM-Firmenich at dsm-firmenich
    Jul 2023 - Feb 2025 · 1 yr 8 mos

  • Director of Quality at DSM
    May 2019 - Jul 2023 · 4 yrs 3 mos