Rachel Lo

About

Experience

• Anthropic (Full-time · 1 yr)
  • Head of Applied AI for Technology, Strategic Initiatives & Programs
    Dec 2025 - Present · 7 mos

    Leading our initiatives (global accounts), digital natives & technology verticals, and experimental programs (Creatives, Early Career Development)

  • Member of Technical Staff (Leadership)
    Jul 2025 - Jan 2026 · 7 mos

• Shopify (Full-time · 4 yrs 2 mos)
  • Head of Solutions & Deployment, Americas
    May 2023 - Jul 2025 · 2 yrs 3 mos

    -Leading an 100+ org w/ full stack developer teams, core, retail and B2B solutions engineering -Leading the combining of crafts between solutions and deployment -Scaling the 1st full stack dev team in Revenue from 0>14 globally -Building our first dedicated AI Revenue Agent -Owned the technical customer journey pre and post sale; Part of Revenue SLT

  • Global Head of Enterprise Solutions Engineering
    May 2022 - Jun 2023 · 1 yr 2 mos

    Grew the first global Enterprise solutions engineering org that defined our product market fit for the first product launch aimed at the Enterprise, Commerce Components

  • Regional Head of Technical Services
    Jun 2021 - May 2022 · 1 yr

    Built and scaled a technical GTM organization of 60+ including Solutions Engineers, Implementation Engineers, and Product Consultants across all segments from SMB to Enterprise

• Box (6 yrs 5 mos)
  • Director, Solutions Engineering, Regulated Industries & Enterprise
    Aug 2019 - Jun 2021 · 1 yr 11 mos

    -Built up our enterprise teams from 10>26 -Led our Exec Product QBRs, an interlock between GTM and executive leadership -Led four SE teams across West Strategic, Large Enterprise & Mid-market, ANZ Enterprise & Mid-market and North America Commercial

  • Head of Commercial Solutions Engineering
    Dec 2018 - Aug 2019 · 9 mos

    -Led all commercial SEs in North America from 4>16 -Built the forecast framework for commercial SEs -Started the first program across enterprise and commercial SEs to accelerate SE ramp and enablement

  • Senior Manager, Sales Engineering
    Jan 2018 - Dec 2018 · 1 yr

    -Scaled the corporate SEs from a team of 4 in San Francisco to a team of 15 across all regional offices -Hired first SEs & co-launched new offices

• Epic (2 yrs 7 mos)
  • Product Area Lead
    Oct 2013 - Jan 2015 · 1 yr 4 mos

    -Led the research for the Anesthesia product module -Launched the Anesthesia product workspace for labor epidurals and strategy to market -Created an internal framework for product gaps & clinical content management tools

  • Implementation Consultant
    Jul 2012 - Oct 2013 · 1 yr 4 mos

    -Managed client teams of implementation analysts in 3 multi-org hospital systems -Owned gap analysis on client's surgical workflows, according to Joint Commission, CMS, and DNV requirements -Led the Perioperative Forum during the annual Epic Users Group Meeting of 3k+ clients

• Strategy & Technology Analyst at Booz Allen Hamilton
  Jan 2011 - Jun 2012 · 1 yr 6 mos

  Strategy for CDC's environmental health projects & NIH's nonprofit online women's health community