Greater Delhi Area
Senior Site Reliability Engineer with 12+ years of experience managing large-scale infrastructure and ensuring system reliability across cloud and on-prem environments. Expertise in AWS, Linux, automation, monitoring, and DevOps practices. Proven track record of improving uptime, reducing incidents, and driving operational excellence.
• Highly experienced Site Reliability Engineer with 8+ years of experience in system engineering and system administration • Expertise in designing, developing, and implementing site reliability automation tools • Skilled in developing and maintaining system monitoring and alerting tools like NewRelic and Negios • Knowledgeable in scripting languages (Python, Bash) • Experienced in troubleshooting and resolving system performance and reliability issues • Proficient in designing and implementing system architectures to ensure scalability and high availability. • Proven ability to work independently and in a collaborative team environment.
• Experienced in managing and operating largescale, missioncritical systems • Skilled in automation and scripting to maintain system availability and reliability • Proven ability to troubleshoot and resolve complex technical issues • Adept at monitoring systems and applications for performance and security issues • Experienced in leveraging DevOps tools and strategies to improve system performance
• Ability to troubleshoot complex technical issues involving Linux systems • Expertise in configuring, managing, and monitoring Linux services such as Apache, Nginx, MySQL, and PostgreSQL • Experience in cloud computing technologies such as Amazon Web Services (AWS) • Extensive knowledge of Linux operating systems, including Red Hat, CentOS, Ubuntu, and SUSE
• Responsible for developing and implementing technical solutions for customer service, software development, and network operations • Developed and maintained software and hardware configurations; monitored system performance • Performed system maintenance and troubleshooting; provided technical support to internal and external customers
• Acted as a primary technical resource for customer inquiries, troubleshooting, and problem resolution • Identified and documented customer issues and solutions in a timely, accurate, and professional manner • Trained and mentored junior technical associates in customer service best practices • Ensured customer satisfaction by responding to service inquiries within 24 hours