Jakarta Metropolitan Area
I bring together strong hospitality service and certified safety expertise. I'm a Certified Lifeguard, AK3U Kemnaker RI holder, and trained in CPR, First Aid, Swimming Instruction, and Water Rescue. I take pride in protecting guests, responding calmly during emergencies, and ensuring a high standard of comfort and safety especially in water or recreation environments. With solid hotel experience and internationally relevant certifications, I am now pursuing opportunities in the cruise industry, where I can grow further in public safety and continue making a difference for guests from around the world. 💡 Strengths: Guest-focused, physically and mentally ready for offshore challenges, disciplined, service-minded, multilingual exposure. 🌍 Open to: Recreation, Lifeguard, Aquatic Safety, Public Safety, or Guest Service roles in international cruise lines, hotel and resorts.
• Create memorable guest experiences through interactive, safe, and well-coordinated activities. • Actively engage with guests to understand their interests and recommend suitable recreational programs. • Ensure all activities are conducted in accordance with safety standards and operational procedures. • Collaborate with internal departments to support daily recreation operations and special events. • Maintain a welcoming, energetic, and professional presence when interacting with guests. • Assist in setting up, monitoring, and maintaining recreational equipment and activity areas. • Adapt activities based on guest demographics, weather conditions, and operational needs. • Collect guest feedback to continuously improve recreation programs and service quality. • Represent the brand’s service values through excellent hospitality and guest-focused service.
- Conducted private and small-group swimming lessons for children and adults at client-selected locations. - Developed personalized lesson plans focusing on water safety, stroke technique, and building confidence. - Taught an average of 3 sessions per week, instructing over 40 students to date. - Ensured strict safety compliance: lifejacket use, risk assessment, and emergency preparedness.
- Provided assistance to 20+ guests daily, delivering proactive and professional guest service. - Handle luggage services, deliveries, and storage with accuracy and care. - Act as the first point of contact in the lobby, ensuring smooth check-in/out experiences and offering proactive support. - Maintain up-to-date knowledge of hotel facilities, local attractions, and events to provide accurate information. - Coordinate with other departments (front office, housekeeping, F&B) to fulfill guest requests promptly. - Deliver exceptional service with professionalism, discretion, and attention to detail to enhance guest satisfaction.
- Greet members and guests with a professional demeanor, provide detailed information about health club facilities, guidelines, and safety procedures, ensuring a premium and secure experience. - Conduct routine checks of the pool and fitness areas, including water testing and equipment sanitization, ensuring compliance with five-star health and safety standards. - Oversee the distribution of towels and maintain all fitness and pool equipment, ensuring cleanliness and functionality for optimal guest satisfaction. - Remain alert for potential emergencies, provide immediate first aid when necessary, and coordinate with hotel emergency services to safeguard guest welfare. - Assist in organizing and executing health club events or fitness programs, ensuring seamless setup and operation while elevating the guest experience. - Provided swimming assistance & safety monitoring for 200+ guests monthly without incident.
- Technique Instruction : Teach various swimming techniques (freestyle, backstroke, breaststroke, and butterfly) tailored to clients' skill levels. - Training Program Development : Design personalized training programs based on individual goals, such as improving stamina, technique, or competition readiness. - Progress Monitoring : Regularly assess clients' progress and provide constructive feedback to enhance their swimming skills. - Motivation and Support : Offer emotional support and motivation to help clients achieve their swimming goals. - Swimming Safety Education : Educate clients on water safety and ensure a safe training environment. - Health Knowledge : Provide information on physical fitness, breathing techniques, and dietary habits that support swimming performance.
- Technique Instruction : Teach various swimming techniques (freestyle, backstroke, breaststroke, and butterfly) tailored to clients' skill levels. - Training Program Development : Design personalized training programs based on individual goals, such as improving stamina, technique, or competition readiness. - Progress Monitoring : Regularly assess clients' progress and provide constructive feedback to enhance their swimming skills. - Motivation and Support : Offer emotional support and motivation to help clients achieve their swimming goals. - Swimming Safety Education : Educate clients on water safety and ensure a safe training environment. - Health Knowledge : Provide information on physical fitness, breathing techniques, and dietary habits that support swimming performance. - Competition Training : Prepare and train clients for swimming competitions, including race strategies and pressure management. - Teaching Method Adaptation : Adjust teaching methods to meet the unique needs and learning styles of each client.