Jakarta, Jakarta, Indonesia
- Coordination with the customer for troubleshooting activity - Analysis and troubleshoot to provide solutions for the customer problems - Handle minor to emergency network and services customer problem - Create and maintain ticket for incident and service request.
-Monitoring the backbone network traffic and condition of existing network equipment (Router/Metro-e) - Troubleshooting and Traffic Engineering MPLS backbone problem - Handling multi vendors routers (Nokia, Cisco, Juniper,Huawei) - Create and optimization services L2 & L3 VPN - Fault Handling domestic and international Indosat Internet Services such as : INIX, IDIA, INP - Fault Handling cellular service problem
Responsibility : - Responsible with IT and Broadcast environment especially in the Program Operation Department - Provide maintenance service, including installation and troubleshooting problem related with computer system, network and broadcast environment - Preparing equipment for live events and configure audio video level from studio to make sure no mistake
Responsibility : - Responsible to make sure medical equipment in workshop in good condition and running well - Troubleshooting breakdown medical equipment in workshop - Preparing spare parts which needed by Field Engineer in Customer - Checklist to ensure completeness medical equipment which be delivered to Customers