Riverra Jackson, SPHR CDSP

Talent Acquisition Professional| Building High-Performance Teams | Champion of Inclusive Hiring

Gretna, Virginia, United States

About

Director of Talent Acquisition with 15+ years of experience leading enterprise, multi-state, and high-volume hiring across healthcare, workforce solutions, and RPO environments. Proven success building scalable TA strategies for organizations exceeding 7,500 employees and supporting 2,000+ active requisitions nationwide. Expert in workforce planning, recruiter enablement, process optimization, and candidate experience, with a strong record of reducing time-to-fill, improving compliance, and leading distributed onshore and offshore recruiting teams.

Experience

  • Senior Domain Expert at Mercor
    May 2026 - Present · 4 mos

    Provide domain expertise to evaluate and help to improve AI model outputs.

  • Director, Talent Acquisition at Clarvida
    Apr 2023 - Jan 2026 · 2 yrs 10 mos

    • Built and executed an enterprise talent acquisition strategy supporting multi state hiring and global offshore delivery, increasing hiring efficiency and scalability • Designed and implemented a premium, white glove hiring process achieving a 31 day time to hire across shared services and executive roles with 100% first year retention • Led and developed distributed talent acquisition teams through performance metrics, workforce planning, and continuous improvement initiatives • Partnered with systems analysts to automate a previously manual position review process within the ATS, saving an average of 22 minutes per requisition while ensuring full compliance • Drove candidate experience improvements through end to end process redesign, enhanced communication touchpoints, and targeted recruiter enablement • Centralized multi state background check workflows, reducing time to hire by 18% through streamlined compliance and operational alignment • Built and sustained a talent development culture, mentoring Talent Acquisition Specialists and Coordinators and resulting in multiple internal promotions

  • Sodexo (2 yrs 11 mos)
    • Manager, Frontline Recruitment
      Apr 2022 - Nov 2022 · 8 mos

      • Managed a team of senior recruiters who comprised inaugural team for centralized recruiting in North America • Designed and implemented training collateral for new hiring initiative Worked with recruiting teams and human resources representatives to accomplish hiring objectives with a focus on grassroots sourcing • Supported management in developing and implementing workflows and processes to hire frontline employees • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals

    • Talent Acquisition Partner
      Jan 2020 - Apr 2022 · 2 yrs 4 mos

      • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding for new frontline employees across 15 locations. • Elevated new business opportunities by participating in contingent staffing planning. • Educated management on fair, equitable, and successful recruiting practices in order to prevent employee legal entanglements. • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes. • Currently involved in the development of forward-thinking initiatives to improve candidate pools for hard-to-fill trade positions. • Worked as effective team member while contributing to local and network wide HR projects. • Developed marketing strategies to generate candidate interest. • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates. • Served as representative in various civic and community functions to further enhance company image and develop additional candidate pipelines.

  • Adjunct Instructor at Virginia University of Lynchburg
    Aug 2019 - Dec 2019 · 5 mos

    Teaching Organizational Behavior to junior and senior underclassmen.

  • Talent Acquisition Manager at The Children's Guild
    Aug 2018 - Jul 2019 · 1 yr

    • Managed a team of Talent Acquisition Specialists. • Plan and facilitate cost-effective events in order to improve ROI for organization. • Reduced the number of temporary and contingent workers by increasing the number and quality of direct hires, resulting in overall cost savings of $823,000 annually. • Developed tracking systems to ensure contingency requirements were met in a timely fashion. • Responsible for entry level, senior level, and specialist hires. • Established consistent language and methodology for talent discussions, development and succession. • Optimized sourcing networks and used proactive methods to direct source candidates. • Created and drove talent acquisition and job placement strategies to attract diverse candidates. • Acted as brand ambassador to educate candidates on culture, career growth, benefits and advantages of working for company. • Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.