Cologne, North Rhine-Westphalia, Germany
YOU WANT TO KNOW ABOUT ALEXANDER? • Born and raised in Bavaria • Professionally educated in the luxury hospitality industry • Over 12 years of international experience with various hotel brands • Expert knowledge in sales, specialized in the European market B2B & B2C of Meetings, Incentives, Conferences and Exhibitions (MICE), Business Travel and Leisure • Current focus of creating and developing business relations with franchise partners
www.eventhotels.com
www.eventhotels.com
My duties and responsibilities included the following activities: Intensive support of existing middle-market customers in southern and western Germany, in the Segments MICE and Corporate (Individual and Group), to achieve the set business goals Acquisition of new customers in the above segments to increase the hotel revenues Preparation and implementation of the annual activity plan Sales advice to the directorates of associated hotels, in the areas of Logis and Food & Beverage Planning and execution of sales trips and trade fair appearances
My duties and responsibilities included the following activities: Conducting presentations, guided tours, sales trips and targeted actions for sales increase Planning, organization and implementation of measures under the Customer Relationship Manage-ments (CRM) such as Information Events, Incentives and FAM Trips Responsible for supporting corporate clients in the following sales areas: North Rhine-Westphalia, Northern Germany, Belgium, Netherlands, Luxembourg, and Great Britain Creating a solid customer base through targeted sales and marketing campaigns Securing the business volume and achieving strategical sales targets
My duties and responsibilities included the following activities: Conducting presentations, guided tours, sales trips and targeted actions for sales increase Planning, organization and implementation of measures under the Customer Relationship Manage-ments (CRM) such as Information Events, Incentives and FAM Trips Responsible for supporting corporate clients in the following sales areas: North Rhine-Westphalia, Northern Germany, Belgium, Netherlands, Luxembourg, and Great Britain Creating a solid customer base through targeted sales and marketing campaigns Securing the business volume and achieving strategical sales targets
In my role as a receptionist, I had the opportunity to gain new and important experiences in guest rela-tions. Spending the time in a predominantly English speaking environment, I was able to develop my written and spoken English skills to an advanced level (C1).
My duties and responsibilities included the following activities: Acceptance of offers, telephone analysis of customer needs, sales calls and price negotiations Price calculations taking into account business criteria and tracking the corporate goals in revenue and yield management Compile complex offers and contracts for meetings, conferences, incentives, Out-of-home caterings and private celebrations Organization of the processes in and out of the hotel, in cooperation with partner companies from the catering and event industry for events from 5 to 1,000 people
My duties and responsibilities included the following activities: Acceptance of offers, telephone analysis of customer needs, sales calls and price negotiations Price calculations taking into account business criteria and tracking the corporate goals in revenue and yield management Compile complex offers and contracts for meetings, conferences, incentives, Out-of-home caterings and private celebrations Organization of the processes in and out of the hotel, in cooperation with partner companies from the catering and event industry for events from 5 to 1,000 people