Bengaluru, Karnataka, India
• 18+ years of experience in Talent Acquisition across global and multi‑regional environments. • Strong customer‑centric approach with proven ability to manage and influence multiple stakeholders. • Skilled in project/program management, data governance, and structured execution. • Hands‑on expertise in optimizing workflows, resource planning, and process efficiency. • Strong interpersonal skills with a reputation for reliability, adaptability, and continuous learning. • Frequently entrusted to stabilize critical or high‑priority accounts and resolve complex operational challenges.
• Manage and advance Global TA Operations through strategic process leadership, technology enablement, and cross‑functional collaboration. • Oversee global initiatives that strengthen compliance, standardization, and operational efficiency across regions. • Drive modernization of the TA technology ecosystem by leading tool evaluations, governance, onboarding, and structured implementation. • Collaborate closely with the HRIS team to review, validate, and approve changes within Workday impacting TA processes, ensuring data integrity and consistent global configuration. • Build strong credibility with HRIS, Legal, Compliance, Procurement, and TA Leaders through clarity, solution-focused partnership, and operational rigor. • Lead with transparency, clear communication, and constructive collaboration to foster stakeholder confidence. • Apply a growth‑oriented, problem‑solving mindset to enhance global TA processes and tech-enabled workflows. • Ensure alignment with global privacy, security, and regulatory requirements within TA operations. • Effectively navigate global complexity and influence cross‑functional outcomes to support a scalable and high-performing TA framework.
• Working alongside the TA & HR team for the assigned Programs/ Projects • Reporting, Data Preparation and Presentation. • Maintaining database and conducting routine checks to ensure integrity. • Streamlining data collection, Organize and manage data, Collate and assess the data. • Monitor Project Progress and address client issues. • Reviewing and Preparing Dashboards with the help of TA & HR Team. • Regular Interaction with Business/ stakeholders to discuss the hiring strategies and to plan the mandate closure as per the plan. • Coordination and collaboration with Delivery team to ensure timely fulfilment of the requirements. • Working on the Sign-On Bonus, Referral Payouts, Notice Period Buyouts, Relocation Payouts. • Preparing & validating sharing the Finance Reports for the HR Team. • Validating & Verifying the Vendor Invoices and ensuring timely payouts.
• Defined program goals and ensured alignment for successful project execution. • Managed staff development, training, and performance evaluations to drive productivity. • Oversaw reporting, data preparation, dashboards, and database accuracy. • Streamlined data collection and analysis to support operational decision‑making. • Monitored project progress, addressed issues, and escalated risks when needed. • Set clear expectations with stakeholders regarding plans, timelines, and SLAs. • Managed strategic and operational client relationships and served as the primary escalation point. • Identified growth opportunities and expanded business within existing accounts. • Successfully onboarded 5 clients and ensured smooth transition and delivery. • Led a team of 21 recruiters with focus on performance, quality, and service excellence. • Drove HirePro’s Service Excellence framework, including quality processes and tool adoption. • Managed multiple RPO/VOP assignments across clients (Rivigo, FoodPanda, Accenture, NYKAA, KOCH), leading teams of 15–21 members.
• Prepared service delivery plans to meet weekly, monthly, quarterly and annual targets. • Regularly interfaced with senior management and raised red flags whenever necessary. • Set right expectation to various client stakeholders ( fulfillment plan , timelines , SLAs , etc. ) • Managed client relationships, both at strategic and operational levels. • Was a Single point of contact for customer issues and escalations. • Grew the business by identifying new opportunities within the existing clients. • Successfully on-boarding 5 clients. • Handled a team of 5 recruiters, professionally and productively. • Adhered to HirePro's Service Excellence framework, comprising of Quality processes, usage of resume database application and participation in employee development initiatives. • Interacting with hiring managers to effectively identify recruiting needs. • Deputed at Rivigo Services in Dec’17 to manage the entire Recruitment Process Outsourcing (RPO) for the Account. • Deputed at FoodPanda in Feb’18 to manage Vendor On Premises (VOP) for the Account. • Deputed at Accenture in Mar’18 to manage an RPO Project. • Deputed at NYKAA in July'19 to manage an RPO Project. • Deputed at KOCH in Nov’19 to manage an RPO Project.
• Recruitment services to the E-commerce, BPO and startup companies. • Managed a Team of 15 recruiters. • Client management for Clients E-commerce Clients like: Snapdeal, Flipkart etc; BPO Clients like: Aegis, Concentrix, Eureca etc and Start-Up Clients like: Local Oye, Road Runner, Groffers, Opinio etc. • Built and executed variety of sourcing plans to fulfil the client needs • Planned and Executed recruitment events and managed interview process. • Built and maintained a good quality database using the available resources to theoptimum. • Provided consulting services to hiring managers and advises on hiring strategies. • Internal HR (maintenance of discipline and policies implementation). • Lead, mentored & monitored the performance of the team members and ensured efficiency in process operations.
• Responsible for Executive Search and contract hiring • Job posting, Sourcing, Interviewing, Reporting, Client Handling. • Salary Negotiation and offer closure till joining • Team Management and Candidate Management. • Accountability and responsibility of the delivery against each opportunity received. • Role Mapping & Company Mapping • Meeting and exceeding the monthly targets of the team/practice and the organization through effective planning & efficient delivery • Managing the entire Recruitment Life-cycle in accordance with recruitment process. • Used Social Media recruiting techniques (LinkedIn Recruiter, Xing). • Delivering on Middle, Senior & Niche requirements of the clients. • End to end recruitment process management • Vendor and Client Engagement • Research and relationship based recruitment. • To research and identify all the company operating within respective industry verticals.