Ricky Martin

NOTTO-Certified Transplant Coordinator (Ministry of Health & Family Welfare) | Medical Social Work | Clinical Operations & Medical Administration at Medanta – The MedCity | Grief Counseling & Emotional Care.

Delhi, India

About

As a passionate and purpose-driven Medical Social Worker at Medanta – The MedCity, I bring a unique blend of clinical expertise and grassroots experience to every role I take on. With a strong foundation in community development and NGO partnerships, my work has spanned across the country—designing and executing programs focused on holistic child development, psychosocial well-being, and empowerment. In my current role, I actively contribute to clinical operations and medical administration, supporting patients and their families through complex care journeys. I specialize in grief counseling, emotional support, and ensuring dignity-driven care for individuals facing critical illnesses or loss. My approach combines compassionate listening, advocacy, and system-level thinking to bridge the gap between medical systems and human needs. Whether working in hospital corridors or community spaces, I am deeply committed to healing, resilience, and equitable support systems. I’m always eager to connect with professionals and organizations aligned with patient-centered care, trauma-informed practice, and child-focused initiatives to create lasting, meaningful impact.

Experience

  • Medical Social Worker/ Transplant coordinator at Medanta Hospital (Gurgaon)
    Jul 2025 - Present · 1 yr

    ✨ New Beginnings at Medanta – The Medicity ✨ I’m incredibly grateful and excited to share that I’ve joined Medanta – The Medicity as a Medical Social Worker – Medical Social Services. Stepping into this new role marks an important milestone in my journey of service, empathy, and dedication to patient care. Being part of an institution that is at the forefront of healthcare excellence is truly an honor. A heartfelt thank you to Ms. Chitra Chauhan (Manager – HR) for the opportunity and for making the onboarding experience so smooth and welcoming. Looking forward to learning, growing, and contributing meaningfully to the Medanta family. 🙏 Here’s to a new chapter filled with purpose, compassion, and impact. 💙 #NewBeginnings #Medanta #MedicalSocialWork #Gratitude #Healthcare #SocialWorkWithPurpose

  • Program Manager at Dribble Academy
    Sep 2023 - Sep 2024 · 1 yr 1 mo

  • CSR LEAD at i2k2 Networks
    Aug 2023 - Aug 2024 · 1 yr 1 mo

  • Social Work Intern at DREAM GIRL FOUNDATION
    Feb 2022 - Sep 2023 · 1 yr 8 mos

    Interning with @DreamGirlFoundation with children below BPL and engaging in several training and enrichment activities.

  • Medical Social Work Intern at AIIMS (All India Institute of Medical Sciences, New Delhi)
    Sep 2022 - Dec 2022 · 4 mos

    Administered casework for Paediatric and Cancer patients, enhancing comprehensive care strategies. • Performed daily ward visits, contributing to a 15% improvement in patient care quality in the Paediatrics ward. • Facilitated patient access to government schemes, alleviating financial burdens for • 70% of eligible patients.