Havertown, Pennsylvania, United States
Global Cybersecurity Executive | Senior Vice President | Board & Regulatory Liaison As a global cybersecurity executive with over 20 years of experience, I safeguard the enterprise, enable business growth, and protect critical financial infrastructure across the Americas, EMEA, and Asia-Pacific. Currently serving as Senior Vice President & Head of Cybersecurity International & Cyber Outreach at Fiserv, I design and execute consistent security strategies that align risk management with overarching corporate growth objectives. My leadership style centers on transforming cybersecurity from a technical function into a strategic business enabler. By bridging the gap between Global Cybersecurity Services and regional business leadership, I ensure complex compliance mandates and threat-mitigation strategies seamlessly support localized business goals. I lead high-performing, culturally diverse teams worldwide, fostering a culture of operational excellence and proactive risk management. Beyond enterprise walls, I advocate for the collective resilience of the global financial sector. I represent Fiserv on elite strategic councils and forums, collaborating with industry peers and regulatory bodies to shape the policies, frameworks, and guidelines that defend our global financial ecosystem. Core Competencies: Global Cybersecurity Strategy & Governance Cross-Border Regulatory Compliance & Frameworks Executive Stakeholder & Business Alignment Industry Thought Leadership & Cyber Outreach Transnational Team Leadership & Talent Development
CheckFreePay, a wholly owned subsidiary of Fiserv, Inc. (NYSE: FI), is the largest provider of walk-in bill payment services in the United States. For more than 30 years, we have bridged the gap between cash-preferred consumers and the digital economy, enabling millions of unbanked and underbanked individuals to securely pay critical bills where they already shop. Through an expansive footprint of more than 30,000 retail agent locations—including supermarkets, convenience stores, and financial centers—CheckFreePay processes over 57 million transactions annually. Our robust network links consumers directly to thousands of national and regional billers, offering real-time and next-day posting for utilities, telecom, auto finance, insurance, and transit. As a state-licensed money transmitter, CheckFreePay delivers the rigorous compliance, point-of-sale integration, and fraud prevention framework required to protect consumers and drive high-margin foot traffic for our retail partners. Together with Fiserv, we are moving money and information in ways that move the world forward.
Direct corporate cybersecurity strategy, governance, and threat mitigation across Fiserv’s international footprint, encompassing the US, EMEA, APAC, and LATAM regions. Serve as the strategic bridge between enterprise security and regional business units, ensuring robust defense mechanisms align with global growth. Concurrently spearhead external cyber outreach to position the enterprise as a vanguard of resilience within the global financial services ecosystem. Strategic Impact & Achievements: Cross-Border Leadership: Championed and scaled a high-performing, culturally diverse global security organization. Direct cross-functional engineering, risk, and response teams across four continents, embedding a unified culture of operational excellence and seamless follow-the-sun collaboration. Executive Liaison: Cultivate trusted partnerships with regional business presidents and executive leadership. Translate complex technical risks into clear business metrics, facilitating strategic alignment and ensuring security investments serve as a business enabler for localized market expansion. Regulatory Navigation: Oversee the alignment of global cybersecurity controls with a complex web of international financial regulations, ensuring proactive compliance and safeguarding the enterprise from operational disruptions. Industry Influence: Represent Fiserv on elite global financial sector councils and forums. Collaborate with peers and regulatory bodies to shape next-generation policies, incident response frameworks, and guidelines that harden the collective resilience of the global financial system.
Collaborated with internal stakeholders and business leaders to assess cybersecurity risks, provide expert guidance, and implement preventive, detective, and responsive measures to mitigate threats across global operations. Managed a diverse team of cybersecurity professionals, fostering a culture of excellence, continuous learning, and innovation to ensure the highest level of protection for the organization's critical assets and data. Acted as a trusted advisor to senior leadership, providing strategic insights and recommendations on emerging cybersecurity trends, regulatory requirements, and industry best practices to drive continuous improvement and enhance the overall cybersecurity posture.
Play a pivotal role as a member of the ATPC Cyber Council, contributing to the ongoing development and implementation of a multi-year strategy aimed at strengthening the industry's ability to address cybersecurity risks. Collaborate with industry stakeholders to actively share critical information and insights, facilitating proactive measures to prevent, detect, respond to, and recover from cyber-attacks. Participate in strategic discussions and planning sessions to identify key focus areas and initiatives that will continuously enhance the industry's overall cybersecurity resilience. Provide expertise and guidance to shape policies, guidelines, and frameworks that foster collaboration and information sharing among members, ensuring a robust collective defense against evolving cyber threats.
Drove global collaboration by fostering strong partnerships between Enterprise Security Risk and Compliance & regional business leadership, facilitating effective communication and alignment of objectives, and identified & leveraged opportunities to provide value-added services to internal customers, proactively delivering solutions that address their unique needs and enhance their overall cybersecurity posture. Acted as an executive-level organizational liaison, working closely with other technology and business units within First Data to manage expectations & foster collaboration in line with company objectives, and ensured the implementation, enforcement, and continuous improvement of policies related to information security, reviewing and enhancing them as necessary to address emerging threats and industry best practices. Represented First Data externally as a thought leader in information security within the Financial Services Sector, providing valuable insights and expertise to enhance industry-wide practices.
Collaborate with business and technology partners to provide cyber intelligence driven prevention, detection, and response services that enable the mitigation of risk across multiple infrastructure platforms through the delivery of strategic technology solutions Establish relationships and maintain strong communication with internal customers to manage expectations, ensure satisfaction, and meet deadlines Identify and capitalize on opportunities to provide value to internal customers through services offered Executive level organizational liaison aligned with other First Data technology and business units to manage expectations. Ensure that policies are implemented, enforced, and enhanced where appropriate. Manage security events and incidents to protect corporate data, including intellectual property and First Data's reputation.
Led and directed the development and implementation of information security architecture and compliance strategies as the Director of Information Security Architecture and Compliance. Oversaw the design and maintenance of the organization's information security architecture, ensuring alignment with industry standards, regulatory requirements, and best practices. Developed and implemented comprehensive information security policies, procedures, and controls to mitigate risks and ensure compliance with applicable laws and regulations. Conducted regular audits and assessments to evaluate the effectiveness of information security controls, identify vulnerabilities, and recommend appropriate remediation measures to enhance the organization's overall security posture.
Played a key role as a member of the Secure Payments Task Force, contributing to the advisory function of the group by providing expertise and insights on payment security matters to the Federal Reserve in its leader/catalyst and operator roles. Collaborated with stakeholders from various sectors to identify and recommend actions that can be collectively taken by payment system participants or by the Federal Reserve System, with the aim of advancing the desired outcome of a highly secure U.S. payment system. Actively participated in discussions and deliberations to address the evolving and expanding threat landscape, ensuring that payment system security remains robust and instills public confidence. Supported the Task Force's objective of maintaining a proactive approach to payment system security by promoting continuous improvements in protections, incident response mechanisms, and strategies, in alignment with industry best practices and emerging trends.