Greater Montreal Metropolitan Area
I have worked in the Telecom & Financial industry for over 30 years where I have gained a great deal of experience in a number of fields such as; Marketing, Project Management, Administrative, Retail Sales, Procurement, Information Technology and currently IT Distribution. My passion to succeed and attention to details while building/maintaining solid business partnerships have enabled me to always deliver positive results. My entrepreneurial instincts provide me the drive I need to find new and innovative ways of doing business while overcoming many challenges. I have a natural ability to deal with people and generally have a very good understand of what the customer requires. I also pride myself on always delivering projects on time and on budget. I thoroughly enjoy mentoring others and define success when we win as a Team. My goal is to always strive to do the best possible job I can and continue pushing the envelope to be successful ! I have also had my own IT Consulting Business for over 15 years offering consultation, guidance and training to people of all ages. Specialties: Mentoring others, Coaching/Training, Building Relationships, Resource Management, Strategic Marketing, Project Management, Resolving customer issues, Re-engineering Procurement Processes, Relentless "never quit" attitude, and detailed Process Analysis.
- Manage several product lines simultaneously - Currently responsible for the connected home portfolio with brands such as GOOGLE and NEST - Maintain profitability - Support Sales Teams with product guidance - Inventory Control, including accurate forecasting - Maintain solid Vendor relationships
=> Produce, execute & monitor performance of strategic quarterly marketing plans. => Work closely with The Source Retail Stores implementing Bell's complete lineup of Small Business products and services. Collaborate with Store Managers and Sales Personnel to continually drive/promote new programs and promotions. Closely monitor stores performance providing feedback to Senior Management with the intent to continually improve channel sales => Manage multiple Vendor portfolios such as Avaya, Cisco, Toshiba, Mitel, successfully implementing all marketing and customer programs from end-to-end. => Proactively analyze the competitive landscape and ensure Bell’s positioning is clearly articulated and understood by all internal and external sales teams. => Manage the performance of programs/projects relative to targets. => Work with Product Teams to develop value propositions, sales tools and collateral. => Work closely with the internal Sales reps to ensure success and complete comprehension of all new and existing campaigns. => Develop, implement & monitor Sales Incentive Programs for both inbound and outbound Business Call Centres inorder to surpass revenue targets. => Organize regular Customer & Sales Events inorder to demonstrate Bell’s new & existing Technology and ultimately attract new business.
=> Built business partnerships and strategic alliances with Retailers such as Futureshop & Best Buy as well as directly with Computer Manufacturers such as Dell, HP/Compaq, Sony, Lenovo and MDG. => Responsible to deliver new Internet & TV subscribers each year through various bundling opportunities. => Managed complete marketing/communication programs with each Partner while continuing to seek out new and innovative ideas to grow the business.
=> Developed & maintained IT standards for Bell Canada. => Focused on strategic improvements and sourcing initiatives for procurement processes. => Negotiated Vendor contracts and led several RFI / RFP / RFQs establishing Company guidelines/solutions. => Conducted market research activities to determine key benchmarks. => Worked with several stakeholders across Bell Canada to implement policies and improve operational efficiencies.
=> A variety of IT Services such as Personal Computer (PC) Training and Consultation => Sell & maintain personal computers and peripherals => PC optimization and backup services
Developed methods & procedures for Payroll & GL Systems. Supervised a Team of Programmers.