Edmonton, Alberta, Canada
I manage and optimize Microsoft 365 services, including configuring and maintaining Exchange Online, SharePoint, Teams, and OneDrive. Responsibilities include managing user accounts, licenses, permissions, implementing security measures, monitoring compliance policies, providing user support and training, troubleshooting issues, and ensuring smooth adoption of M365 tools. Integrating Azure AD with OnPrem AD, managing RBAC assignments, creating DLP policies, and deploying and supporting servers, desktops, laptops, and tablets across Windows, Linux, and Mac platforms. QUALIFICATION HIGHLIGHTS Azure Associate certifications (Az-104, MS-700) M365 Associate certifications (MS-900, MS-500) Azure security Associate certifications ( SC-900, SC-200, SC-300) Fundamental certifications AZ-900, PL-900, MS-900, AI-900 Asset management, SOP’s for servers and applications Network troubleshooting/firewall management AD, Antivirus, Backups, SSL certs (renewals and generation) ITIL 3.0 certified
Completed Enterprise project to migrate On-premises Exchange to Exchange online, working with multiple teams to migrate mailboxes, shared mailboxes, DL, and resource rooms. Microsoft 365 administration, including Exchange (on-premises and Online), SharePoint, Teams, OneDrive, Power Platform and resource room creation. AAD management, app registration, and SSO deployment and support. Adept at providing comprehensive application and server support, AD management. Experienced in vCenter 7.03 support, patch and change management, MFA using Ping support NetScaler management as well as ADManager support and deployment. Checkpoint Firewall monitoring, SCCM upgrade and management (Intune), and BlackBerry Enterprise Server (BES) support and application deployment (MDM). Experienced in Veeam backup and recovery. Committed to delivering exceptional results and contributing to the success of the organization.
Server Administrator: working in a team we deployed, administrator and support VM infrastructure running on 6.5 and 7.0 . Providing application support, server builds Exchange Administration and Azure deployments.
I worked part time and on call for Micralyne, supporting windows clients, servers as well as various versions of Linux including Cent-OS 6.5 and 7.0, Debian and Xandros open LDAP, free versions of Veeam and Unitrends for their backup solutions
Worked on the Exchange migration to Google Cloud (removing all Exchange servers and migrating mail from Exchange to Gmail, this was a multiple department migration. 13+ years of experience years in operational support and budgeting for a department of 300. Operational support for servers, storage, and network hardware, desktops running windows and Mac’s AD/domain admin responsible for GPO’s, File server support , Antivirus, firewall management.