Los Gatos, California, United States
Data Product & Analytics leader with a track record of building high-performing global teams and partnering with the top executives of a Fortune 500 company; expertise in product development, data & software development and go-to-market (via sales & marketing channels). Prior experiences in analytics, corporate strategy, and software development. Degrees in Electrical Engineering & MBA. Expertise and Areas of Impact: Global Analytics & Insights ▪ Strategy ▪ Executive Vision & Direction ▪ Business Analytics ▪ Product Analytics ▪ Data Science ▪ Machine Learning ▪ AI ▪ Global Execution & Implementation ▪ Executive Communications ▪ Global KPIs & Targets ▪ Product Launch ▪ Organizational Transformation ▪ Change Management ▪ Strategy Consulting ▪ Building High-Performing Teams ▪ Business Planning ▪ Technology ▪ Financial Services ▪ Growth Strategies ▪ Innovation ▪ Strategic Planning ▪ Competitive Analysis ▪ Customer Segmentation ▪ Organizational Design ▪ IT Strategy ▪ Product Management ▪ Software Development
Lead data teams focused on product analytics and developing ML models in support of PayPal's Merchant Product organization. Measure and track key OKR performance, identifying product improvement opportunities and deploying ML models that support product experiences.
Product Owner for Merchant Data Products - Developed insights package for that identifies personalized opportunities for merchants to grow their e-commerce business. - Produced personalized performance packages that enabled sales managers to conduct quarterly business reviews with enterprise accounts with recommendations to optimize their PayPal solutions. - Designed a contact platform that optimizes outbound calls to maximize sales outreach ROI.
Business Analytics Lead for PayPal's Merchant business - analyzed merchant acquisition ROI across different acquisition channels (Large Enerprise Sales, TeleSales, Paid Search, SEO, Organic) to optimize future acquisition strategies. - Provided recommendations for product and customer service improvements to reduce account churn. - Utilized multivariable regression models to identify key factors driving merchant adoption of PayPal. - Conducted partner sales efficacy analysis to recommend strategies to improve partner portfolio.
• Conducted new market opportunity analyses for carrier switching, telecom back-haul, and energy markets to identify growth potential. • Analyzed M&A targets in virtualization and load balancing markets to support strategic decision-making. • Led divestiture analyses for services business to optimize company portfolio.