New Delhi, Delhi, India
I am a Project Manager with 10+ years of experience leading enterprise digital transformation initiatives across eCommerce, healthcare, public sector, and SaaS environments. My career began as a Software Engineer, which gave me a strong technical foundation. Over time, I transitioned into project and product leadership, managing complex programs involving enterprise platforms, cloud infrastructure, B2B integrations, customer experience optimization, and cross-functional delivery teams. Throughout my career, I have partnered with executive stakeholders, product leaders, engineers, designers, and business teams to deliver scalable digital solutions that drive measurable business outcomes. Key areas of expertise include: • Enterprise Project & Program Management • Product Strategy & Roadmapping • B2B Commerce (Magento / Shopify) • Enterprise Integrations (TradeCentric, Auth0, SAML) • Agile & Hybrid Delivery Methodologies • Executive Stakeholder Management • Cloud & Platform Operations (GCP, AWS) • Customer Experience & Conversion Optimization I enjoy solving complex business challenges, building high-performing teams, and turning strategic objectives into successful product and technology initiatives. Always open to connecting with professionals in Product Management, Digital Transformation, Enterprise Commerce, and Technology Leadership.
- Product Strategy & Roadmapping: Define and execute comprehensive product roadmaps for enterprise-scale B2B and B2C solutions, author Project Charters, and maintain living Product Requirement Documents (PRDs) to align technical delivery with strategic business objectives. - Cross-Functional Leadership: Lead distributed teams of engineers, UI/UX designers, and marketers using Agile and Scrum methodologies; facilitate sprint planning, daily stand-ups, retrospectives, and capacity planning sessions to ensure on-time, on-budget delivery. - Performance Optimization: Establish robust product KPIs, project dashboards, and analytics frameworks across cloud infrastructure and high-traffic e-commerce platforms to drive continuous iteration and measurable UX improvement. - Project Governance: Maintain the project documentation suite, including WBS, Gantt chart timelines, action plans, and punch lists, to ensure full delivery visibility from initiation through post-launch support.
- Partnered with executive stakeholders, including VPs, Directors, Product Owners, and business teams, to define digital transformation initiatives, optimize customer journeys, and deliver large-scale B2B eCommerce platform enhancements. - Closely worked with cross-functional teams across engineering, UX/UI, merchandising, marketing, QA, and third-party vendors to successfully execute enterprise website redesigns and platform modernization projects. - Spearheaded enterprise B2B integrations including TradeCentric (PunchOut2Go), Auth0, and SAML-based Single Sign-On solutions, creating detailed functional specifications, implementation roadmaps, risk assessments, and change management documentation. - Managed end-to-end onboarding and launch of new brands within the Magento B2B ecosystem, overseeing catalog migrations, platform configuration, permission management, and Akeneo PIM integrations. - Utilized FullStory, Google Analytics, and business intelligence reporting to analyze customer behavior, identify conversion bottlenecks, and provide data-driven recommendations to executive leadership. - Managed enterprise client onboarding, technical implementation, post-launch support, and stakeholder communication while ensuring alignment with business objectives and operational requirements.
Process Optimization: Scaled project delivery frameworks and standardized operating procedures, including project proposal templates, work schedules, and timesheet tracking, significantly reduced time-to-market for key client deliverables. Team Leadership: Mentored and coached project managers and coordinators, fostering a culture of accountability, transparency, and continuous improvement through structured retrospectives and performance reviews. Account Management: Managed high-value client accounts across healthcare, e-commerce, and public sector verticals; maintained alignment on scope, budget, and quality, driving client satisfaction and retention. End-to-End Delivery: Orchestrated 30+ concurrent web and mobile application projects from discovery through deployment, producing project charters, Gantt chart timelines, WBS structures, and PERT charts at initiation for each engagement. Agile / Scrum Facilitation: Facilitated sprint planning, daily stand-ups, and retrospectives, enabling seamless collaboration across design, development, and QA teams; maintained Kanban boards and task trackers to provide real-time visibility into delivery. Requirements & Documentation: Translated complex client requirements into actionable user stories, technical specifications, and detailed project proposals; maintained production scheduling templates and resource planning worksheets throughout delivery.
Project Operations: Supported senior management with resource allocation, timeline tracking, and daily operations across concurrent engagements; maintained timesheets, work schedules, and resource planning worksheets to ensure accurate visibility into capacity. Documentation & Reporting: Maintained meticulous project documentation, including risk logs, status reports, action plans, and change records, ensuring full transparency for both internal and external stakeholders.
[Windows 10 (UWP) App Developer] Windows App Development: Engineered robust Windows Mobile and Universal Windows Platform (UWP) applications, collaborating closely with design teams to ensure compliance with platform-specific UI/UX guidelines. High-Profile Deliverables: Developed and deployed consumer-facing Windows mobile applications for major brands, including Airtel Wynk, CarDekho, and 1-800-Flowers, delivering seamless, responsive user experiences. Code Optimization: Participated in rigorous code reviews and optimized legacy codebases, significantly improving application performance, stability, and long-term maintainability across Windows platforms.
* Present ideas for system improvements and cost proposals to support project enhancements. * Update, repair, modify, and develop existing software and applications to maintain operational performance. * Evaluate and improve program effectiveness to ensure continuous improvement. * Consult manuals, periodicals, and technical reports to learn new development methods and maintain current skills and knowledge.
* Collaborating with developers and software professionals. * Testing and deploying the program to production. * Creating detailed user and operator documentation.