Rich Hoy

Technical Specialist at Graybar

Plymouth, Michigan, United States

About

Results-focused, quality-driven professional with extensive experience in engineering, sales and operations positions, demonstrating consistent achievement of objectives, strong sales and service skills, and dedication to organizational goals. Advanced presentation and relationship development abilities, with a track record of generating multimillion-dollar business. Specialties: Account Management, Customer Relations, Outside Sales, Consultative Selling, Contracts, Product Specifications, Requirements Engineering, Process Engineering, Manufacturing Engineering, Energy Management, Project Management, Personnel Management, Mentoring & Coaching, Team Leadership, Negotiations, Budget Planning & Administration, FMEA, Electrical Facilities Engineering, Controls Engineering, Interviewing and Hiring, Operations Management, CORrelation CRM, Microsoft Office Proficiency

Experience

  • Graybar ()
    • Technical Specialist
      Dec 2016 - Present · 9 yrs 8 mos

      - Develop engineered solutions - Provide technical training - Support eastern Michigan sales staff

    • Account Manager
      Nov 2013 - Dec 2016 · 3 yrs 2 mos

      Grow business as part of the Industrial Sales initiative. Support existing industrial customers and add new customers to Graybar's customer base. Engineer solutions and provide value propositions to customers in SE Michigan.

  • Sales Engineer at Molex
    Mar 2011 - Nov 2013 · 2 yrs 9 mos

    Managed relations with distributors in Michigan and Ohio. Provided training and sales call support. Acted as SME for General Motors industrial business. Secured specifications, monitored projects, provided connectivity solutions.

  • Engineering & Maintenance Contractor at Acro Service Corp
    Apr 2010 - Dec 2010 · 9 mos

    Provided engineering & maintenance services to General Motors; Willow Run Transmission Plant

  • McNaughton-McKay (11 yrs 2 mos)
    • Ford Corporate Account Manager
      Jun 2005 - Jan 2009 · 3 yrs 8 mos

      Madison Heights, Michigan Secured customer specifications on capital programs for goods and services provided by McNaughton-McKay. Coordinated activities of tool OEM account managers in support of Ford capital programs. Managed and evaluated performance of account managers responsible for Ford plant sales. Drafted and presented bid proposals. Negotiated and maintained corporate agreements. Maintained project status in CRM system. • Generated and booked $1M in documented annual savings to Ford Motor Company • Secured and established customer specifications on new programs in collaboration with electrical manufacturers • Oversaw “Ford-To-Furnish” program procurement process – collaborated with Ford to continuously improve their method of directly purchasing electrical equipment for major model year programs • Developed Engineered Solutions for Ford operations

    • General Motors Account Manager
      Dec 1997 - Jun 2005 · 7 yrs 7 mos

      Madison Heights, Michigan Ann Arbor, Michigan Managed and deployed McNaughton-McKay internal resources. Negotiated and maintained local plant purchasing agreements. • Developed and managed line-side parts bin Maintenance Repair & Operations (MRO) procurement • Established machine retrofit projects and provided oversight. These projects brought older equipment up to current controls technology, improving cycle time and process control tolerances. • Prescribed and followed up on installation of energy savings controls for lighting systems.

  • General Manager - Michigan Operations at Phoenix Controls
    Nov 1996 - Dec 1997 · 1 yr 2 mos

    Riverdale, Georgia Southfield, Michigan • Established and staffed an engineering office in SE Michigan with engineers, project managers, a business manager, and a secretary • Enacted health care, state tax status, and acquired all necessary permits and certificates • Evaluated performance of Michigan employees • Advised company ownership on matters of corporate structure, mission statement & policies • Acted as company representative for local legal matters • Developed standards and measurements for quality assurance • Maintained close contact with customers to evaluate company and employee performance