Richard Lewis

Building something different.

Memphis, Tennessee, United States

About

Experience

  • Founder and CEO at Redwood Services
    Mar 2020 - Present · 6 yrs 5 mos

    Redwood’s mission is to unleash the full potential of elite essential home services companies across the U.S. by partnering with contractors, providing world-class resources, coaching, and strategic investments, and fostering cross-market collaboration.

  • Senior Director, Strategy & Business Transformation at Terminix
    Jan 2017 - Mar 2020 · 3 yrs 3 mos

    • Member of the senior leadership team of Terminix Residential, one of the largest pest control companies in the world protecting millions of homes and businesses in 47 states and 22 countries • Drove critical strategic initiatives that delivered significant revenue growth and cost reductions • Led business intelligence and analytics function • Developed and led 3- and 5-year strategic planning process

  • Senior Director & Brand President at Furniture Medic
    Jul 2014 - Dec 2016 · 2 yrs 6 mos

    • Led world’s largest furniture and cabinet restoration company (a ServiceMaster portfolio company), holding full P&L responsibility for a global franchise system of 300+ locations across the U.S., Canada, and the UK • Set strategic direction for operations, franchise development, marketing, and consumer/B2B sales • Reversed 15-year trend of negative net franchise count (double-digit growth in '14, '15, '16) • Executed strategic initiatives to drive consecutive years of double-digit Revenue and EBITDA growth

  • ServiceMaster (5 yrs 9 mos)
    • Director of Franchise Development
      Jun 2011 - Jul 2014 · 3 yrs 2 mos

      • Led team of 7 in franchise development and analytics • Managed $M+ acquisition marketing spend across multiple channels including web, print, and non-traditional

    • Senior Analyst - Corporate Strategy & Business Development
      Nov 2008 - Jun 2011 · 2 yrs 8 mos

      • In-house strategic consulting / corporate development group; worked alongside business units to develop strategies that unlock profitable growth opportunities (both B2B and B2C) • Supported Private Equity owners build and execute revenue and EBITDA growth initiatives - ranging from $5M to $50M of impact • Selected among top 5% of ServiceMaster employees to participate in “accelerated development” program

  • Analyst at JP Morgan
    Mar 2008 - Nov 2008 · 9 mos

    • Supported acquisition of Bear Stearns by JP Morgan