Richard Kent

Senior Consultant, Project Manager, & Operations Manager

Seffner, Florida, United States

About

Senior Consultant & Project Manager whose skills add value to all projects and can be applied to any industry sector. Have sucessfully led many multi-million dollar projects with as many as 115 team members. Managed several operations teams with full P&L responsibility and over 100 employees. Extensive experience in the Management Consulting, Finance, Mortgage, Health & Benefits, Defense, Call Center, and Corporate Startup arenas. Specialties: Multi-Sector Consulting, Business Process Outsourcing, Business Analysis, Process Rengineering, Business Development, Operations Management, Six Sigma Training & Implementation

Experience

  • Owner at Kent LLC
    Mar 2008 - Present · 18 yrs 4 mos

    Independent firm that consults with companies in all business sectors and also provides detailed analysis and project management.

  • Senior Consultant & Manager at Celerant Consulting, Inc
    Sep 2008 - Oct 2009 · 1 yr 2 mos

    Managed teams and/or participated in Projects & Analysis' in several industry sectors including but not limited to Manufacturing, Energy, Consumer Goods, Supply Chain, Heavy Construction & Mining, Government, & Financial Services Led work streams in all sectors. Instrumental and successful in Business Development opportunities globally. Consulted with senior management on how to move their company forward and prepare for future and diverse growth.

  • Senior Project Manager & Consultant at Keane, Inc
    Aug 2006 - Nov 2007 · 1 yr 4 mos

    Served as the Keane senior project manager on 5 successful onshore and offshore Honeywell Defense & Space SAP implementations involving more than 5,000 end-users and 8 company locations as part of a $100M+ multi-year company initiative. SAP areas involved included FI/CO, Project Systems, Project Planning, Aftermarket, Engineering, Quality, Distribution, Government Billing, Government Property Reporting, GPD, Warehouse Management, Supply Chain, Sales/Order Management, Manufacturing, Material Master/BOM, Other, RICE, Business Objects, BASIS, & Solution Manager. Worked with Honeywell and third party vendors to create and schedule production reports and metrics. Managed all transition support team activities including the creation of project plans & all necessary project documentation, training, knowledge transfer, on-site support, scheduling, travel, etc... Co-authored company policies, documentation, and reports for worldwide third party production support.

  • Senior Delivery Manager at Ocwen Financial Corporation
    Jun 2005 - Jun 2006 · 1 yr 1 mo

    Managed multi-million dollar client relationships for the Business Process Outsourcing division with full P&L responsibility. Led business development efforts that closed deals with several Wall Street investment banks leading to over $5M in new revenue involving tape cracking, QC, and the financial reconciliation processes.

  • Senior Project & Operations Manager at HSBC Mortgage Services
    Dec 2001 - Jun 2005 · 3 yrs 7 mos

    Successfully led thirteen teams consisting of over 100 FTE in the conversion of an $18 billion dollar mortgage servicing portfolio to a new servicing system, including data conversion, feeds, interfaces, etc. Founding member of the Project Management Office & Continuous Process Improvement teams that implemented the Six Sigma quality methodology within the HSBC Mortgage Services division during 2002 & 2003. Served as project champion and team lead on several successful Six Sigma & Kaizen projects from 2003-2005 that resulted in over $8M dollars in revenue increases and cost reductions, including CMS, IVR, Telecomm, etc.