Canada
A newbie Product Manager with a collaborative mindset and customer-centric approach. I'm driven to develop and launch innovative products that drive business growth. I'm strong in data-driven decision making and effective communication. I'm also eager to build strong relationships with cross-functional teams. Let's connect and explore new opportunities together.
● Devised the best possible means to attract and market products to both potential and existing customers. ● Created advertising channels; flyers, social media broadcast messages, etc. In order to reach a larger audience. ● Organized meetings with potential and existing business partners either to invest or make referrals to other potential clients. ● Kept track of fashion trends, packaging style, fabric textures and put out a competitive product. ● Provided customers satisfaction which is most paramount.
- Support daily store operations by coordinating sales activities, customer service interactions, and inventory management. - Assist customers with product inquiries, pricing information, and purchase decisions to ensure a positive buying experience. - Identified customer needs and recommended complementary products, supporting upselling opportunities and increasing average purchase value. - Monitor inventory levels, coordinate product orders with vendors, and ensure timely restocking of high-demand items. - Maintain accurate documentation of purchase orders, invoices, and sales transactions. - Track sales performance and prepare daily and monthly reports for management review. - Support the store manager in supervising staff schedules, operational tasks, and customer service standards. - Resolve customer concerns and service issues while maintaining a high level of customer satisfaction. - Engaged with new and returning customers to identify purchasing needs and generate sales opportunities through product recommendations and follow-up communication.
● Facilitate communication between departments to ensure smooth progress on projects. ● Create user stories for new features or enhancements in a backlog management system. ● Conduct and facilitate daily stand-up meetings with Dev engineers to ensure alignment, address blockers, and maintain project momentum. ● Work on the Product Requirement Documents (PRD) alongside my product lead.
● I managed the ideation and planning of Ujed Gas to define product vision, strategy, and roadmap. ● I conducted user research (surveys, interviews) alongside my lead manager to identify user needs. ● I gathered and analyzed customer feedback to identify areas for improvement and inform future product iterations ● I provided input and feedback on UX design decisions to ensure that the product meets user needs and provides an intuitive user experience. ● I researched and prepared product requirement document. ● I conducted market and competitors' analysis which enabled our decision making phase. ● I prepared the product roadmap based on input from internal stakeholders, customers, market research and industry insight.
● Managed full-cycle bookkeeping; oversaw accounts. payable/receivable, reconciliations, and financial statements. ● Handled end-to-end payroll processing including wages, allowances, timesheets, and pay distribution. ● Implemented employee sign-in/out system and streamlined HR administration. ● Supported overall business operations through inventory control, supply chain management, and sales order processing. ● Provided administrative support across all departments. Handled clerical duties and office management. ● Assisted with strategy and planning as a member of leadership team. Contributed insights to drive growth and profitability. ● Managed petty cash fund and ensured proper documentation for all expenses and reimbursements. ● Trained new employees.