Los Angeles Metropolitan Area
Experienced technician with a demonstrated history of working in the automotive and aerospace industry. Skilled in Autonomous Vehicles, Propulsion Assembly, Verbal De-escalation, Strategic Initiatives, and Team Building. Strong operations professional.
Deliver a revolutionary and exceptional experience for Tesla customers each and every day. Develop innovative ideas to drive efficiency and produce results. Collaborate with teammates to develop technical skills using training programs and on the job training. Offer a high degree of initiative to resolve issues, development of concepts, techniques, and recommendations for new procedures. Lead and facilitate accurate diagnosis and resolving of complex technical issues both locally and in other regions as advised by direct line manager. Solve complex assignments using the latest and most advanced diagnostic equipment to detect and diagnose a wide range of concerns. Lead all technicians within the workshop with a positive 'can do' attitude and willingness to work as part of a team. Manage in which all work flow within the service center is completed in the set manufacturer time scales and to the highest quality as we seek to achieve consistently high customer satisfaction, promote first time fix and high quality repairs.
Provide revolutionary and exceptional experience for Tesla customers each and every day. Provide home visits for any repairs necessary eliminating a visit to a service center for full customer convenience. De-escalate any situation needed.
As a Tesla service Technician I will have the opportunity to produce results and develop innovate ideas to drive efficiency. Successfully complete various types of repairs ensuring the highest standard of quality. Responsible to lead and provide solutions to highly complex and technically sophisticated situations that arise within service centers. Fully responsible for the quality of repairs that is expected before the vehicle is ready to be returned to the customer.
Provide fast and seamless service for all customers. Perform repairs in a timely manner while multi-tasking different situations. Use latest diagnostic equipment to perform diagnostic repairs.
Perform high level customer service and quality in all service repairs. Work with engineering to solve complex diagnostic stations.