Horsham, England, United Kingdom
I’m an Account Manager with over 17 years of experience as a Lead Engineer, specialising in electrical systems and cellar services. My engineering background enables me to connect technical teams with clients, delivering bespoke solutions and excellent service. I’ve spent my whole career in the hospitality industry, particularly with pubs, and enjoy staying up-to-date with industry trends. I’m always looking for new challenges to continue developing. Loyal and dedicated, I’ve been with my current company for nearly 20 years, building strong, lasting relationships with clients. I love working in hospitality, especially in pubs. It’s a down-to-earth industry where every day brings something different, and it’s great to be part of a place where people feel at home. The mix of new trends and a strong sense of community keeps the work interesting and rewarding.
- Installation and maintenance of beer monitoring equipment to Europe and the USA - Managing multi-disciplined office and field engineer’s teams and resolving any conflicting priorities whilst building and maintaining an effective work force - Provide leadership through effective communication of vision, active coaching and development while comparing results to goals and taking appropriate action to correct when necessary - Establish effective relationships and collaborations with other departments (Marketing, Finance, - Customer Service, etc.) to address key business issues and opportunities - Coordinate activities that affect operational decisions and business requirements - Quality assessment of installations and servicing - Plan, schedule, and review workload and manpower to make sure targets are being met on a cost- effective basis including the full training of all new personnel in the field - Extensive hands on experience in all aspects of electrical work including EICR’s on numerous commercial properties and PIR’s on petrol forecourts - Installation of monitoring equipment for fruit and vending machines - Management of stock takes, electrical equipment accuracy checks and performance reviews for a team of direct reporting engineers
- Installation and Servicing of Beer Monitoring Equipment
- Develop new business opportunities through client presentations. - Maintain and strengthen current business relationships with established clients. - Installation of digital stock control equipment. - Technical support and servicing for client’s equipment - In charge of internal and customer training programs - Monthly client management reporting. Qualifications Gained: - EAL Level 3 Qualification – Initial Verification and Certification Of Electrical Installations(600/4337/4) - EAL Level 3 Qualification – The Periodic Inspection, Testing, and Certification Of Electrical Installations(600/4338/6) - PAT testing Certification -Managing Safely Certification -EAL Level 2 Certificate for Domestic Electrical Installers Part P Qualification -Level 3 Certificate in the Requirements For Electrical Installations (BS7671:June 2001) 16th Edition Wiring Regulations -Level 3 Certificate in the Requirements for Electrical Installations (16th to 17th Edition update to BS7671:2008) BIIAB Beer and Cellar Quality Certificate BIIAB Level II Health and Safety and Survey of the Cellar BIIAB Level II Dispense Pressure Systems BIIAB Level II Service Installation BIIAB Level II Properties of Beer and Beer Dispense Equipment Certificate of Attendance At Managing Mental Health In the Workplace