Richard H.

FinOps | Cloud Optimization | IT Governance | Results-driven professional

Porto Alegre, Rio Grande do Sul, Brazil

About

Information technology professional with 25+ years of experience in large companies such as Sicredi, Terra Networks and Publicis. Solid track record of accomplishments in cloud and on-premise infrastructure, with proven client relationship skills and strong leadership and motivational skills. Career highlights include direct responsibility for large clients such as Bradesco, General Motors and Embraer, revamping of Sicredi’s capacity management model and implementation of the FinOps function for the entire firm, generating direct savings in excess of R$ 2.5 million per year. MBA degree in Information Technology Strategic Management by Fundação Getúlio Vargas; BSc degree in Business with focus in IT Systems by Pontifícia Universidade Católica. Brazil and Germany citizenships. Fluent in English; working knowledge of Spanish and German.

Experience

  • Sicredi (12 yrs 4 mos)
    • FinOps Senior Analyst | IT Governance
      Aug 2019 - Present · 6 yrs 11 mos

      Responsible for the implementation of the FinOps function for the entire firm. Developed reports of cost visibility, capacity usage, and business metrics in the cloud. Developed dashboards and budgeting tools to cut cost and optimize performance, delivering predictive analytics and planning tools to improve visibility and accountability of cloud expenditures with infrastrucure and business teams.

    • Capacity Management
      Aug 2016 - Aug 2019 · 3 yrs 1 mo

      Implemented IT on-premise infrastructure capacity management conducting predictive analysis and resources optimization. Responsible for short- and long-term consumption forecasting, capacity planning, new performance metrics and dashboards/reports that led to significant performance improvements and direct cost savings in cloud and on-premise in excess of R$ 2.5 million per year.

    • Asset Management and Configuration
      Mar 2014 - Aug 2016 · 2 yrs 6 mos

      Worked in Asset Management and Configuration, with direct responsibility for CMDB implementation and management. Contributed to the implementation of the IT services and products catalog and firm’s IT cost allocation model, developed new metrics and performance indicators, created performance reports for senior management.

  • IT Coordinator at M3Corp
    Oct 2013 - Mar 2014 · 6 mos

    IT Coordinator managing support and service teams; conducted research on new technological solutions and initiated transformative IT strategies designed to optimize company efficiency; head of developing IT projects involving Sophos and Arcserve solutions, identified new market opportunities; developed and maintained vital internal policies and support.

  • IT Infrastructure Consultant at Infrawebers
    Jun 2012 - Oct 2013 · 1 yr 5 mos

    IT Infrastructure Consultant conducted detailed analysis on companies such as General Motors and Grupo Cyrela, deployed personalized cloud computing solutions such as AWS (Amazon Web Services) and others, responsible for the administration of web and database servers and enabled the development of a comprehensive help desk system and company support systems

  • IT Infrastructure Consultant at AG2 Publicis Modem
    Jun 2006 - Jun 2012 · 6 yrs 1 mo

    Provided IT Infrastructure Consultation services to large-scale companies such as Bradesco, General Motors and Nestle, provided long-range technology planning, server sizing, designed policies to harden security systems and optimize internet bandwidth. Worked as Infrastructure Analyst, managing technologies such as IIS, Apache, Oracle, MSSQL, MySQL on web and database servers.

  • IT Operations Supervisor at Plug In Vanet Sistemas de Comunicação
    2005 - 2006 · 1 yr

    IT Operations Supervisor accountable for large-scale infrastructure implementation and maintenance, telecommunications server optimization, WAN / LAN and datacenter contingency; expertly managed datacenter asset monitoring systems; implemented network infrastructure and company-wide backup services in Porto Alegre and São Paulo.