St Ives, England, United Kingdom
I'm a People Director working for People Puzzles, a portfolio HR Director business. Our purpose is to help business owners achieve their goals by developing people strategies to help them transform and grow. I have a strong belief in that if you can get the best out of your team, your business will be more profitable and successful as a result. As a People Puzzles People Director, we oversee all people-based activity within your organisation: both strategic and tactical, to help enable your businesses to deliver its vision and business plan. Most mid-tier businesses don’t want, don’t need or can’t afford a full time People Director. Motivating and managing people often slides down the priority list. However, no business can get ahead without effective, motivated and well-trained staff. We work flexibly as part of your team to find straightforward solutions to your people puzzles, for a fraction of the cost of a full-timer. We work with over 100 SME’s on a recurring basis, usually weekly, providing them with strategic and commercial People Directors
Richard has enjoyed a varied HR career in a variety of industries and thrives on helping businesses evolve, transform and grow. Passionate about people, he prides himself on delivering pragmatic solutions that support organisational needs. A passionate, influential and accountable Strategic leader, implementing business changes with special expertise in proactive value adding solutions, business partnering, performance management and driving cultural change Proven record of accomplishment in delivering change in fast-paced environments, providing timely counsel to senior leadership and challenging collaboratively using emotional intelligence on staffing, employee relations, and performance management strategies to support organisations rapid growth. Demonstrated successes in building relationships, understanding organisational needs, and providing human capital tools to improve business outcomes. Track record of collaborating with businesses at all levels of the organisation to drive effective change through development of supportive strategic initiatives across international boundaries. Having worked in large (Hewlett Packard, Nestle Purina and Bass Taverns), medium (First Leisure and Reliance Security), and smaller family-run businesses as well as running his own business, Richard has a wealth and experience of understanding what good looks like, and more importantly how to achieve this whilst navigating the potential associated pitfalls. Senior HR Generalist with a bias for developing and managing performance of individuals and teams to ensure lasting competitive advantage, by developing and delivering pragmatic people solutions that add value to the business. What others say about Richard Richard is my trusted adviser - MD Purina UK Richard helped me drive effective change through my organisation and can be relied on to deliver - Regional Vice President Hewlett Packard ITO Stoical in times of change true business partner - CEO First Leisure
Responsible for the people agenda within the Cluster of Factories and the driving force behind creation and implementation of the people plan aligned with business agenda. Regarded as the expert in the field of People Performance & HR, and to represent the complete HR Service / Value Chain for the Cluster. Contributed to the execution of the business plan through the creation and implementation of the People Strategies to attract, develop and retain employees and drive competitive advantage. Pro-actively challenged the established organisational structure of the customer unit to drive superior performance and ensured people issues were a key consideration in business activities. Managed effective organisational transformation and change by leading and promoting an inclusive culture. Worked across functional team to develop the HR Function by driving and leverage efficiencies and sharing best practice to support continuous improvement across the function and wider business. ■ Delivered transformational plan culminating in closure of Canning, 97 Exits (85 via Voluntary redundancy), and implementation of new Line Centric Approach and associated ways of working ■ Created cohesive and inclusive People Strategy for the Cluster focussing on cultural change, skills development and engagement ■ Coached Senior Leadership Teams, and created Individual development plans ■ Developed targeted recruitment campaign to deliver against stretch targets ■ Introduced development and competency build programmes to support line centric approach and ensure greater accountability ■ Re shaped HR team to ensure cross fertilisation across the factories, and development of the team ■ Created and managed effective working relationships with Trade Unions both locally and nationally ■ Creation of succession planning and talent management processes ■ Ensured successful compliance at both factories to exacting audit requirements
I provided executive-level leadership in directing HR and lead global teams across EMEA, achieving and exceeding business targets by 3.2% in last 12 months by restructuring, off shoring, and onboarding. I developed HR strategies and delivered sound advice to senior management on all related subjects. I created and introduced strategic graduate programme including compensation and support processes across EMEA with detailed career tracks and development. I restructured and motivated a direct team of 10 to improve and streamline the on-going operations. I created a public sector division by merging business units with associated organisational design and change programmes from start up. I advised and coached Senior Leadership during change and post-acquisition /merger of EDS and HP. Some of the key achievements include: ■ Recognised by executives for delivering exceptional services and promoted to HR director position. ■ Introduced management development programme, resulting in 60% promotions in 12 months. ■ Devised and implemented management of performance improvement programmes ■ Improved decision-making process up to 2.4% by creating engagement processes. ■ Generated saving $8.6M by actively leading voluntary work scheme programme across EMEA. ■ Developed new Executive job levelling process, reducing 26% of executive population ■ Designed bespoke retention programmes ■ Achieved yearly saving on work force of 10.4% via workforce reduction and off shoring activities across EMEA
I delivered strategic advice to develop people and conducted regular reviews with all team members, setting and agreeing clear objectives. I re-established IIP and formulated effective action plan to meet new IIP standards. I improved performance of 8,500 officers by delivering impeccable training programme. Some of key accomplishment included: ■ Reduced turnover by 11% through creation and implementation of competencies within business ■ Improved success rate of appointments by 27% by rolling out new recruitment process. ■ Decreased cost 30k by rebranding recruitment literature and developing innovative solutions. ■ Achieved 0.6 improvement rating in Employee survey through the development and introduction of new performance management system. ■ Gained 8 % turn around in contract termination rates by launching out new Development Programme for key areas of the Business
■ Developed structured management development programmes accessing funding for Nexum Leisure and the Nightclub Company resulting in savings of 30% and 23% respectively ■ Researched, developed and implemented an outsource HR Advice service for Nexum Leisure resulting in a saving of 32k per year ■ Advised and managed a redundancy and restructuring programme for the Nightclub Company resulting in savings of 240k ■ Developed bespoke induction and skills training and development material for the Gatecrasher Company