Telford, England, United Kingdom
Seasoned Group IT Director with over two decades of experience, including 17 years at Luceco Plc, a leading UK distribution and manufacturing company. Adept at building IT teams and steering IT strategies in alignment with organizational goals, driving transformative change, and championing industry-leading technology. Expertise spans ERP implementations, CRM, strategic planning, budget management, and team leadership. Possesses in-depth knowledge of distribution and manufacturing processes, bolstered by proficiency in C# and SQL programming. Excels in building strong stakeholder relationships, enabling effective cross-departmental collaboration. A proven track record in steering IT strategies, aligning technology initiatives with business objectives, and driving digital transformation.
During my tenure as Group Head of IT at Luceco PLC, I achieved significant milestones, transforming the IT function and driving organizational growth: IT Evolution: Grew IT from a single-person service to a £220m global organization, adhering to ITSM and security best practices. Strategic Collaboration: Collaborated cross-functionally to identify tech-driven process optimization, improving efficiency. Stakeholder Relations: Established strong relationships, serving as a trusted technology advisor. ERP & CRM Leadership: Oversaw 5 ERP and 1 Salesforce CRM implementations, ensuring timely and budget-compliant delivery. Effective Project Management: Managed project lifecycles for various initiatives, aligning with business goals. Technical Expertise: Provided guidance in software selection and ensured alignment with business requirements. Risk Mitigation: Conducted risk assessments and implemented strategies for on-time, budget-conscious project completion. Innovation: Pioneered the integration of an online ordering system with ERP, reducing order processing overhead and Warehouse management improving control and order handling. Business Intelligence: Implemented reporting and BI tools, enabling quick data access and self-analysis of sales data. Financial Efficiency: Spearheaded the adoption of financial intelligence tools, reducing month-end processing time. Stock Management: Introduced a stock forecasting system, reducing UK stock holding by over £2 million. Leadership & Oversight: Reported directly to the CFO, managed IT budgets, and oversaw server, desktop, and communications infrastructure. Global Leadership: Managed UK and China teams, consistently delivering strategic IT projects on time and within budget. Regulatory Compliance: Ensured compliance with diverse regional tax reporting and IT regulations. My contributions have driven Luceco PLC's growth, enhancing efficiency and innovation while maintaining regulatory compliance and budget control.