Gurugram, Haryana, India
I am a Learning Consultant, Facilitator, Trainer and Moderator with notable success in collaborating with participants with diverse skillsets globally and across industries. I have worked with well-known organizations in IT, ITES, Pharma, Manufacturing, BFSI, HRM Services, Infrastructure, Media and PSUs and trained more than 10K professionals across levels and coached 135 people managers on Self, Team and Performance Management. I specialize in Soft Skills training, Leadership programmes, Campus to corporate courses, First Time Manager Courses, Personal Development training and Organizational Development programmes. I carry vast experience in developing and delivering content on- Emotional Intelligence, Business Communication, Critical Thinking, Design Thinking, Change Management for AI Adoption, Building High Performing Teams, Psychological Safety, Unconscious Bias, Conflict Resolution, Building Relationships, Managing Stakeholders, Managing Stress, Corporate Etiquette, Culture, Growth Mindset etc. I hold multiple certifications in soft skills, facilitation, communication, and campus recruitment training from reputed organizations such as IBM, Accenture, Capgemini, CPD (UK) and Pearson. My training sessions are a mix of useful frameworks applied to work situations, interesting games and activities that provide food for thought, insightful case studies and experiential learning methodologies to drive learning that delivers measurable business outcomes. I have expertise in using collaboration tools such as MS Teams, Google Meet, Zoom, Mural, Padlet, Mentimeter, Miro boards and Sli.do to create immersive and participatory learning experiences for my participants. I am passionate about helping people develop their personal and professional potential and achieve their goals.
Conceptualizing, designing and developing training programs, content and activities based on Training Needs Analysis. Conducting classroom & virtual training based on customized and need-based content. Assessing communication and soft skills of trainees and providing comprehensive feedback and coaching on opportunity areas to training participants. Expert in collaboration tools like MS Teams, Google Meet, Zoom, Mentimeter, Sli.do, Breakout Zones, games and group discussions Create relevant web content in supply chain logistics, e-commerce etc. for start-ups Coaching international students on essay writing, case studies etc.
Run skills enhancement courses on Presentation Skills, Verbal Ability
Driving Compliance Reporting and monitoring across multiple contracts within the F&A business portfolio. Develop and deliver training on various aspects of Controls and Compliance. Responsible for SSAE16, SOX and other Internal audits.
Responsible for managing the contract office and act as the primary interface with the client governance team on matters related to contractual commitments. Also responsible for billing, revenue management, performance and metrics reporting and coordinating business and internal stakeholder reviews including audits.
Responsible for developing and delivering training to new hires and existing employees in the area of soft skills, voice and accent, business communication and organization development. Also responsible for floor management and active helpdesk management during set up and stabilization phase.