Richa Gupta

Marketing & Growth Leader with 12+ yrs of experience driving expansion, strategy, consumer insights, and data-driven commercial growth across global organizations, by driving innovation, GTM, and business transformation.

Bengaluru, Karnataka, India

About

Knowledge in Market & Brand Research, SEM, SEA, SMO, Content, Analytics, Insights, Influencer Collaboration, Partnerships, Loyalty Program and Team Building & Management.

Experience

  • AB InBev GCC India ()
    • Commercial Manager
      Mar 2025 - Present · 1 yr 5 mos

      ·     Lead multi-channel campaigns across global sporting properties including FIFA, ICC, and the Super Bowl, translating consumer insights into measurable commercial growth across OTT, OOH, Digital & Influencer ·     Drive integrated campaign planning and performance reviews, linking media investments to drive consideration ·     Spearheaded customer journey mapping across digital and partner ecosystems to unlock growth opportunities ·     Lead executive marketing forums with CXO leadership, presenting growth opportunities, campaign performance, investment priorities, and strategic recommendations. ·     Leading as PPM for 150+ Head Count to drive Employee Value Proposition & Careers Branding ·     Collaborating with Talent Acquisition to strategize Campus Recruitment & Candidate Acquisition ·     Owned product strategy, launch, and scale-up of a proprietary Digital Ads ROI and Merchandising POSM platform delivering ~$1.3M annualized value. ·     360° brand positioning and GTM studies for innovation launches across multiple markets, shaping messaging, targeting audience, and activation priorities for Commercial Roadmap and Premiumization ·     Lead cross-industry benchmarking studies across global organizations to identify growth opportunities, operating model enhancements, and strategic best practices. ·     Collaborated with global UX/CX teams across Africa, Canada, and the USA to enhance digital consumer experience aligned with premium brand positioning & engagement. ·     Identified unmet customer needs through competitive intelligence and consumer insights, shaping portfolio priorities, market expansion, and commercial investment decisions. ·     Drove automation of social sentiment intelligence, enabling real-time consumer feedback integration into overall brand strategy and creative optimization to uplift Brand Awareness

    • Principal Analyst, Marketing & Consumer Insights
      Jun 2022 - Feb 2025 · 2 yrs 9 mos

      ·     Synthesized consumer, category, and competitive intelligence to identify growth opportunities and influence portfolio strategy, innovation roadmaps, and premiumization decisions ·     Identified opportunities through category and competitive benchmarking, influencing innovation and portfolio strategy for expansion brands/ variants ·     Delivered ~20% YoY organic traffic growth through insight-led SEO and content optimization ·     Led consumer decision-tree mapping and food pairing initiatives, driving enhanced shopper engagement. ·     Partnered with cross-functional leadership to embed consumer-first thinking into annual planning and brand performance reviews. ·     Partner with Employer Branding Team to plan employee social advocacy content

  • Digital Lead - Manager at Majorel India
    Jul 2021 - Jun 2022 · 1 yr

    ·     Led a high-performing team of 10 SMEs, driving creative governance across campaigns and ensuring consistency in brand identity, messaging, and customer experience with budget management ·     Led brand positioning and optimization initiatives across digital platforms, leveraging Google Analytics and market insights to improve campaign effectiveness. ·     Designed and executed integrated demand generation campaigns across digital and partner ecosystems, driving customer acquisition and engagement. ·     Managed recruitment, onboarding, and development of capability to build a high-performing marketing team

  • Assistant Digital Marketing Manager at Accor
    May 2019 - Jun 2021 · 2 yrs 2 mos

    ·     Led digital brand strategy and cultural positioning across multi-brand premium and lifestyle portfolio including ibis, ibis Styles, Novotel, Mercure, Grand Mercure, Pullman, and Sofitel, adapting global brand narratives to India’s urban consumer landscape. ·     Partnered with APAC (Singapore), IMEA (Dubai), and Paris HQ to localize global campaigns, ensuring cultural relevance, across print, TV, digital and partner ·     Spearheaded music-led (ibisMUSIC) and lifestyle-driven brand associations, integrating digital and on-ground experiences with effective Agency Leadership ·     Led Accor Live Limitless (ALL) brand portfolio mandate across the region through Adobe Campaign and ABE planning and execution ·     Annual Planning Calendars (AOP ~1.5Cr) aligned to business KPIs including web-direct growth +20% YoY, engagement lift, & loyalty program expansion. ·     Led influencer and aggregator partnerships to strengthen brand advocacy and social-first storytelling across lifestyle communities. ·     Drove content strategy across channels, ensuring cohesive brand voice across websites, OTA platforms, and social ecosystems. ·     Directed creative development including mood boards, video shoots, and photography to maintain premium visual identity across with Vendors ·     Leveraged platforms (IBM Cognos, Tableau, Google Analytics) and social listening tools (Sprinklr) for creative optimization and segmentation strategies.

  • Assistant Marketing and Communication Manager at Jaypee Hotels & Resorts
    Jun 2016 - Apr 2019 · 2 yrs 11 mos

    ·     Partnered with Corporate Leadership to develop brand launch strategies, market assessments, and digital growth playbooks ·     Creative conceptualization, Copywriting, Execution & Optimization across platforms along with National Agency Management for Annual Investment Prioritization ·     Identification, planning and execution for on ground events like GITB and Industry Gatherings ·     Content Management analysis (Website, Collaterals and Social Media) with storyboarding and mood board creation ·     Building & strengthening strategic alliances with influencers and aggregators ·     Customer Relationship Marketing; ORM – RepUp, Email Marketing, Push Notifications

  • GREENPLY INDUSTRIES LIMITED ()
    • Senior Business Development Executive
      Apr 2015 - Jun 2016 · 1 yr 3 mos

      ·     Creating awareness amongst Influencers; Government organizations, project management consultants and end consumers; facilitating Factory Visits, Sampling Presentations and Product Mapping with Designing Framework

    • Management Trainee, Business Development
      May 2014 - Mar 2015 · 11 mos

      ·     Planning and execution of national brand building events: 1st Indian Tour of the World Architecture Festival’15, campaigns, and loyalty program along with Trade and BTL activations with effective agency/ vendor coordination