Ricardo Hernandez

Program Manager | Process Automation

Washington DC-Baltimore Area

About

CS graduate with experience in software consulting and process automation. At Publicis Sapient I built and debugged client-facing applications for enterprise clients including Marriott and Ritz-Carlton. I spent a year in seminary discernment before returning to tech, and have since built Python, Selenium, and Power Automate systems for compliance reporting, budget reconciliation, and document processing. I work best where technical problem-solving has real operational stakes.

Experience

  • Program Director, 21CCLC at Gettysburg College
    Dec 2024 - Present · 1 yr 8 mos

    - Built Python automation suite using pandas, pdfplumber, and Selenium to handle monthly compliance reporting — automatically downloading, parsing, renaming, and routing timesheets and paystubs to SharePoint with missing-document alerts on task scheduler - Designed receipt processing pipeline using Python and OCR to parse vendor and Amazon PDFs, categorize expenses by month, and update internal budget tracking spreadsheet automatically -Built Power Automate workflows for volunteer intake, routing conditional emails and onboarding communications based on form responses — eliminating repetitive manual follow-up

  • Stock Associate at Under Armour
    Oct 2024 - Dec 2024 · 3 mos

  • Seminarian at ROMAN CATHOLIC DIOCESE OF HARRISBURG
    Aug 2023 - Jun 2024 · 11 mos

  • Publicis Sapient ()
    • Associate Software Development Engineer
      Jun 2023 - Aug 2023 · 3 mos

      -Debugged production issues across frontend and backend services by tracing API responses in Postman and analyzing logs in AWS CloudWatch for enterprise hospitality clients including Marriott and Ritz-Carlton -Refactored legacy Adobe Experience Manager components into modular React components, improving maintainability and reducing defects across high-traffic client websites

    • Junior Software Engineer
      Jul 2021 - Jun 2023 · 2 yrs

  • Gettysburg College (3 yrs 2 mos)
    • Program Coordinator for College Prep
      Sep 2020 - May 2021 · 9 mos

      -Collaborated with Casa de la Cultura to support high school juniors and seniors in navigating the college application, enrollment, and transition process. - Coordinated communication between college volunteers and the College Prep agency, ensuring effective partnerships and clear guidance for volunteers. - Supervised and mentored college students serving as volunteer mentors, supporting local youth through the college search and application process.

    • Admissions Office Student Worker
      Apr 2018 - May 2021 · 3 yrs 2 mos

      • Led comprehensive campus tours for prospective students and families, showcasing key facilities and academic resources. • Participated in student panels, providing insights and answering questions for parents, prospective students, and college counselors, enhancing communication and presentation skills. • Assisted with office tasks, including mailings and administrative duties, contributing to efficient office operations and organization.

    • Digital Technology Summer Fellow
      Jun 2019 - Jul 2019 · 2 mos

      - Developed a virtual reality environment using Unity and Blender, targeting the Hispanic community to bridge the gap between immigrants and technology. - Utilized photogrammetry and drone-captured imagery to create accurate, interactive 3D models, enhancing realism within the virtual environment; earned FAA remote pilot certificate.